Sales Support Executive

Complii; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Company pension

Professional development

Flexible working

Job summary

Complii is seeking a Sales Support Administrator to provide essential support to our Divisional Sales Director in the fire division. You will help drive sales efficiency, manage admin tasks, and ensure smooth operation of processes so the sales team can focus on delivering results.

Ideal candidates bring strong administrative experience and excellent organisation, with proficiency in MS Office and CRM systems. Previous sales experience is not required, but interest in sales operations is a plus.

Qualifications

• Previous administrative experience, ideally supporting senior managers or in a sales environment.
• Strong organisational skills with the ability to manage multiple tasks and deadlines efficiently.
• Proficiency in Microsoft Office and CRM systems, with an eye for accuracy and detail.
• Excellent communication skills, both written and verbal, with a proactive and solution-focused mindset.

Responsibilities

• Assisting with sales process administration, including tracking leads, monitoring progress, and ensuring timely follow-up on opportunities
• Supporting CRM management, ensuring accurate and up-to-date records of leads, opportunities, and client communications
• Preparing reports, presentations, and sales materials to support client engagement and internal decision-making
• Handling client communications professionally, including follow-ups, queries, and internal coordination

Skills

Administrative experience

Microsoft Office

CRM systems

Organizational skills

Communication skills

Sales support

Tools

CRM software

Microsoft Office Suite

Job description

At Complii, we are looking for a Sales Support Administrator to provide essential support to our Divisional Sales Director in our fast-growing fire division. This role is focused on helping drive sales efficiency, ensuring the smooth running of processes, and enabling the sales team to focus on delivering results.

If you enjoy organising, problem-solving, and supporting senior colleagues in a fast-paced, commercially focused environment, this is a role where your energy, attention to detail, and proactive approach will make a real difference.

Previous experience in sales is not essential this role is ideal for candidates with strong administrative experience who want to work closely with a senior sales leader and gain exposure to the sales process.

You will be responsible for managing administrative tasks, supporting the Divisional Sales Director in day-to-day operations, and contributing directly to the smooth running of the fire division’s sales activity. From day one, the priority is ensuring processes run efficiently, client communications are handled professionally, and the sales pipeline is well supported. As the division continues to grow, there are opportunities to expand responsibilities and develop your career within sales support and operational excellence.

What you receive for joining us

We value the contribution of every team member, which is why we offer 25 days’ holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development, and flexible working to support work-life balance. You will also enjoy exposure to a growing division, gaining insight into sales operations and the wider business.

Here is a look at some of the things you will be doing

• Assisting with sales process administration, including tracking leads, monitoring progress, and ensuring timely follow-up on opportunities
• Supporting CRM management, ensuring accurate and up-to-date records of leads, opportunities, and client communications
• Preparing reports, presentations, and sales materials to support client engagement and internal decision-making
• Handling client communications professionally, including follow-ups, queries, and internal coordination

Can you show experience in some of these areas

• Previous administrative experience, ideally supporting senior managers or in a sales environment
• Strong organisational skills with the ability to manage multiple tasks and deadlines efficiently
• Proficiency in Microsoft Office and CRM systems, with an eye for accuracy and detail
• Excellent communication skills, both written and verbal, with a proactive and solution-focused mindset

Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the smooth running and growth of our fire division, working closely with the Divisional Sales Director to ensure success across the team