Sales Support & Estimating Coordinator

Under Deck Oasis; Grandville (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance stipend

Paid time off after 90 days

Paid holidays

Growth potential

Hands-on experience

Job summary

Under Deck Oasis is looking for an organized, computer-savvy support specialist to help turn customer ideas and sales opportunities into accurate quotes, organized documentation, and projects ready to move forward. You’ll work closely with our Sales Manager, preparing estimates, organizing project information, handling documentation, and keeping important details from slipping through the cracks.

Over time, the right person will also have the opportunity to grow into light design and layout work

Qualifications

• Strong organizational skills and close attention to detail.
• Confident with computers and quick to learn new software.
• Working knowledge of Microsoft Office including Excel, Word, Outlook, and Teams.
• Strong written and verbal communication skills.
• Comfort working with numbers, pricing, and detailed project information.

Responsibilities

• Prepare customer quotes and estimates for the sales department.
• Review project information for accuracy and completeness.
• Enter and maintain customer, project, and pricing information.
• Prepare contracts, proposals, and sales paperwork.
• Coordinate with the Sales Manager to obtain missing information.
• Keep quotes and project files organized and up to date.
• Assist with sales administrative and back-office tasks.
• Communicate professionally with customers by phone and email.
• Learn and use SmartDraw for basic project layouts and design work.
• Take on additional design responsibilities as able.

Skills

Strong organizational

Attention to detail

Microsoft Office proficiency

Excellent communication

Numbers and pricing

Tools

SmartDraw

Excel

Word

Outlook

Teams

Job description

Help turn customer ideas and sales opportunities into accurate quotes, organized documentation, and projects ready to move forward.

• Full-time
• In office
• Monday–Friday

Full-time, Monday–Friday Generally 8:00 a.m.–5:00 p.m.

About the position

Under Deck Oasis is looking for an organized, computer-savvy problem solver to support our growing sales department. This position works behind the scenes to help turn customer ideas and sales opportunities into accurate quotes, completed paperwork, and projects that are ready to move forward.

You’ll work closely with our Sales Manager, preparing estimates, organizing project information, handling documentation, and keeping important details from slipping through the cracks. Over time, the right person will also have the opportunity to grow into light design and layout work using SmartDraw.

This is a great fit for someone who enjoys making things make sense, is comfortable learning new technology, and gets a strange, but satisfying, amount of enjoyment from a clean spreadsheet and a correctly completed form.

What you’ll do

• Prepare customer quotes and estimates for the sales department
• Review project information for accuracy and completeness
• Enter and maintain customer, project, and pricing information
• Prepare contracts, proposals, sales paperwork, and other project documentation
• Coordinate with the Sales Manager to obtain missing information
• Keep quotes, documents, and project files organized and up to date
• Assist with sales-related administrative and back-office tasks
• Communicate professionally with customers by phone and email when needed
• Help answer routine customer questions and direct more technical matters to the appropriate team member
• Use Microsoft Office applications, including Excel, Word, and Outlook
• Learn and use SmartDraw to assist with basic project layouts and design work
• Gradually take on additional design, takeoff, or technical responsibilities based on ability and interest
• Help improve quoting, documentation, and sales-support processes as the company grows
• Pitch in wherever needed, because in a growing company, occasionally defeating an unruly PDF is part of the adventure

What we’re looking for

• Strong organizational skills and close attention to detail
• Confidence using computers and the ability to learn new software quickly
• Working knowledge of Microsoft Office, especially Excel, Word, Outlook, and Teams
• Strong written and verbal communication skills
• Comfort working with numbers, measurements, pricing, and detailed project information
• Ability to manage multiple priorities and follow tasks through to completion
• A dependable, team-oriented attitude
• Willingness to ask questions, solve problems, and learn how our products and processes work
• Relevant skills and experience are valued; a college degree is not required

Preferred experience

Experience in one or more of the following areas is preferred:

• Sales support or sales administration
• Construction or home improvement
• Engineering or technical work
• Office administration
• Drafting, layouts, or design
• Microsoft Office and spreadsheet-based work
• SmartDraw or similar design software

We’re open to training the right person. If you’re highly organized, technically inclined, and eager to learn, we encourage you to apply even if you haven’t done every part of the job before.

Compensation and benefits

• Full-time, in-office position
• Health insurance stipend after 90 days
• Paid time off after 90 days
• Paid holidays
• Opportunity to grow into design and other technical responsibilities
• Hands-on experience in a growing company where good ideas and initiative are noticed

You won’t be stuck doing the same repetitive task every day. This role offers a mix of estimating, organization, customer communication, problem-solving, and eventually light design work. You’ll play an important part in helping the sales team stay organized, respond quickly, and deliver a great experience to customers.

If you like working with good people, learning how things are built, and being the person who keeps the details moving in the right direction, we’d like to meet you.

Under Deck Oasis is an equal opportunity employer. We consider qualified applicants without regard to legally protected characteristics.