Sales Support & ERP Logistics Coordinator

Murphy and Nolan, Inc.; Buffalo (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Murphy and Nolan, Inc. is seeking a Sales Coordinator to support the sales team by coordinating orders, materials, and deliveries through ERP and external partners to meet customer expectations.

You will track orders, schedule workloads, discuss product orders, and maintain accurate documentation to ensure timely fulfillment, with on-site attendance required. Requirements include a Bachelor's or AAS in Business with 5+ years in inventory control/supply chain, strong communication skills, MS

Qualifications

• Bachelor's degree in Business or related field, or AAS in Business with 5+ years' experience in inventory control/supply chain in manufacturing.
• Experience interacting directly with customers is preferred.
• Strong written and oral communication skills for interactions with customers, vendors, and employees.
• Ability to work independently in a fast-paced, stressful environment.
• Strong problem solving and analytical skills.
• Ability to write/edit documents with accuracy.
• Must multi-task and stay highly organized.
• Proficient with MS Office: Excel, Word, Outlook, PowerPoint.

Responsibilities

• Assist Inside Customer Account Managers and Regional Sales Managers to ensure customer satisfaction by tracking open orders, sourcing materials, and coordinating deliveries.
• Perform scheduling and planning for new orders in the ERP system.
• Make decisions regarding product orders, quotes, and shipping to expedite customer requests.
• Maintain and prioritize product worklists in the ERP to ensure efficient workflow and customer satisfaction.
• Communicate schedule changes based on material availability or production capacity to fulfill customer requirements.
• Coordinate with suppliers and outside processors to expedite materials and services and support delivery expectations.
• Liaise between sales and warehouse operations to prioritize critical orders and resolve issues.
• Prepare certificates, packing slips, and other required compliance/shipment docs; support ERP parameters and settings.
• Interact with customers, carriers, and suppliers to resolve grievances or claims; resolve issues to satisfy customer and company needs.
• Other duties as assigned; maintain regular on-site attendance.

Skills

Communication

Multi-tasking

Organizational skills

Problem solving

Independent work

Education

Bachelor's degree in Business or relevant field

AAS Business degree with 5+ years in inventory control/supply chain

Tools

Excel

Word

Outlook

PowerPoint

Job description

Murphy and Nolan, Inc. is seeking a Sales Coordinator to support the sales team by coordinating orders, materials, and deliveries through ERP and external partners to meet customer expectations.

You will track orders, schedule workloads, discuss product orders, and maintain accurate documentation to ensure timely fulfillment, with on-site attendance required. Requirements include a Bachelor's or AAS in Business with 5+ years in inventory control/supply chain, strong communication skills, MS