Sales Support Customer Service Representative

Vermont Slate Company LLC; Savannah (GA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Vermont Slate Company LLC in Savannah, GA is hiring experienced Sales Support & Customer Service Representatives to join our team. You will support sales activities, manage orders, and coordinate with procurement and logistics to ensure timely delivery.

We value strong verbal and written communication, experience with CRM and ERP systems such as Salesforce and SAP, and a background in roofing or building materials. A sense of urgency and accuracy are essential.

Qualifications

• Background in sales support and customer service skills.
• Experience with order management, procurement, logistics or related operations.
• Strong verbal and written communication skills; comfortable with CRM/ERP systems.

Responsibilities

• Assist sales team with order processing and follow-up.
• Coordinate with procurement and logistics to ensure on-time delivery.
• Maintain accurate customer records and respond to inquiries in a timely manner.
• Support customers and resolve issues to maintain satisfaction.

Skills

Sales support

Customer service

Order management

Procurement

Logistics

CRM usage

Tools

Salesforce

SAP

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are hiring experienced Sales Support & Customer Service Representatives to join our team!

Applicants should have a background in sales support and customer service skills along with order management, procurement, logistics and/or comparable commercial-operations experience. We are looking for someone who understands a sense of urgency while managing multiple customers and orders. Strong verbal and written communication skills are a necessity. Experience and comfort working in CRM and ERP programs such as Salesforce and SAP preferred. Experience in roofing, building materials, distribution or project-based sales experience would be ideal.