Sales Support Coordinator- Bilingual in Spanish

Cornerstone Building Brands; Piedmont (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits starting day 1

Paid time off (PTO)

401(k) plan

Tuition reimbursement

Job summary

A leading building solutions provider is seeking a dedicated administrative support representative to provide exceptional customer service and assist in branch operations. Key responsibilities include greeting customers, processing orders, and maintaining accurate records. Candidates should possess a high school diploma, strong customer service skills, and experience in administrative support. Benefits include medical, dental, and vision insurance from day one, PTO, and more. This company is committed to providing an inclusive workplace.

Qualifications

• Three years of administrative support experience preferred.
• Ability to process financial transactions efficiently and accurately.
• Ability to learn state tax laws as they apply to material transactions.

Responsibilities

• Greet, assist, and direct customers to appropriate staff.
• Process customer orders in a timely manner.
• Perform accurate record-keeping duties.

Skills

Strong customer service skills

Bilingual in English/Spanish

Knowledge of basic computer software including Microsoft Office

Education

High school diploma or GED

Tools

Office equipment (calculators, fax machines, copiers)

Job description

Job Description

Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play—from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond.

Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it is our people that make the difference and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees.

Overview

Perform exceptional customer service and administrative job duties to support branch operations.

Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate record‑keeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
• Review and process tax exemption certificates. Ensure sales/use tax compliance.
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing of funds. Achieve customer service satisfaction.

Qualifications

• High school diploma or GED required.
• Bilingual in English/Spanish is a plus.
• Three (3) years of administrative support experience preferred.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is preferred.
• Ability to process financial and administrative transactions in an efficient and accurate manner.
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full‑time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401(k), EAP, discount programs, tuition reimbursement, training, and professional development.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view your Right to Work Poster here along with this organization's participation in E‑Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281‑897‑7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281‑897‑7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018.

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job‑seekers for employment. In some cases, job‑seekers are being contacted directly, both by phone and e‑mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high‑paying jobs with the requirement that the job‑seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job‑seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.