Sales Support Coordinator

CoolSys; Wilmington (NC); On-site; USD 27,552,000 - 34,440,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental coverage

Vision coverage

Prescription coverage

Paid vacation

Floating holidays

401(k) with company match

Life insurance

AD&D option

Short/Long-term disability

Tuition reimbursement

Employee discounts

Pet insurance

Legal plan

ID Theft Protection

Job summary

CoolSys is a nationwide provider delivering refrigeration, HVAC, and energy management solutions with over 3,700 associates and 45,000+ customer locations across various industries. We offer competitive compensation and a comprehensive benefits package.

As a Project Coordinator, you will support existing and prospective customers to help branches meet growth targets, handling inside sales, sales support, and technical assistance while coordinating orders and deliveries within a dynamic team

Qualifications

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Positive attitude.
• Must be able to take direction and execute.
• Must be comfortable working with deadlines.
• Analytical thinking.
• High School Diploma or equivalent.
• 1-3 years of Sales experience.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift, up to 15 pounds at a time.

Responsibilities

• Inside sales.
• Provide support to sales teams.
• Provide technical support to customers.
• Ensures that customer needs are met, including both sales and support.
• Prepares product orders and schedules deliveries.
• Assists with project management.
• Performs other duties as assigned.
• Attends product training, project meetings and sales training.

Skills

Verbal and written communication

Sales and customer service

Organizational skills

Positive attitude

Deadline-driven

Analytical thinking

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $20-25/hr
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K)with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discountson vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

Responsibilities

The Project Coordinator provides support in the ongoing development of existing and prospective customers to ensure that the branch is able to meet its growth targets.

• Inside sales.
• Provide support to sales teams.
• Provide technical support to customers.
• Ensures that customer needs are met, including both sales and support.
• Prepares product orders and schedules deliveries.
• Assists with project management.
• Performs other duties as assigned.
• Attends product training, project meetings and sales training.

Qualifications

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Positive attitude.
• Must be able to take direction and execute.
• Must be comfortable working with deadlines.
• Analytical thinking.
• High School Diploma or equivalent.
• 1-3 years of Sales experience.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift, up to 15 pounds at a time.

Join Us

Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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CoolSysis an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply.

Pre-employment background screening (criminal andMVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.