Sales Support Coordinator

Cornerstone Building Brands; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision benefits on

PTO

Paid holidays

FSA

Life insurance

401k

Training & professional development

Job summary

Cornerstone Building Brands is seeking a capable Sales Support Coordinator to deliver exceptional customer service and support for branch sales and operations. The role emphasizes accurate order processing, scheduling deliveries, and efficient administrative tasks.

You will verify customer information, process payments, and assist with invoicing while learning state tax rules related to material transactions. A strong team player attitude, basic computer skills, and reliability are essential.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Ability to process financial and administrative transactions accurately.
• Ability to operate office equipment (calulators, fax, copiers).
• Ability to learn state tax laws as they apply to material transactions is preferred.

Responsibilities

• Greet, assist, and direct customers to branch staff with professionalism.
• Verify, update, and process customer orders; schedule deliveries; prepare shipping documents.
• Handle end-of-day cashiering duties, run reports, balance funds.
• Process vendor invoices and administrative transactions; coordinate with others to complete duties.
• Review tax exemption certificates and ensure sales/use tax compliance.
• Maintain records and documentation; monitor processes for errors and conduct daily balancing.
• Provide customer-focused services and support branch sales and service.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Microsoft Office

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Company Description

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low‑rise non‑residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair &R (R&R) markets. Our market‑leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi‑channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com .

Job Description

Fortify Building Solutions is a part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. TheSales Support Coordinatorwill perform exceptional customer service and administrative job duties to support branch sales and customer service operations.

Key Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
• Review and process tax exemption certificates. Ensure sales/use tax compliance.
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction.
• Provide and ensure customer‑focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is recommended.
• Ability to process financial and administrative transactions in an efficient and accurate manner.
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.
• Lifting Capacity – Ability to lift up to 25 lbs.
• Mobility – Periods of time on feet, standing, walking, etc.
• Exposure – Moving mechanical parts, fumes, airborne particles, and non‑climate‑controlled environment.
• Noise Tolerance – High noise levels.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play .

• Full-time* team members receive** medical, dental and vision benefits starting day 1.
• PTO
• paid holidays
• FSA
• life insurance
• LTD
• STD
• 401k
• EAP
• discount programs
• tuition reimbursement
• training
• professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here .If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.