Sales Support Coordinator

Babich & Assoc.; Town of Texas (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

Babich & Assoc. in Fort Worth, TX seeks a Sales Support Coordinator to confirm orders, interface with customers on PO processing and sales policies, and support outside sales and marketing.

This 100% onsite role reports to the Corporate Sales Manager and interacts with Quality, Accounting and Manufacturing teams. Responsibilities include processing quotes, orders, RMA's, coordinating with portals, answering front desk calls, and assisting with trade shows and data processing in ABW and DocuWare

Qualifications

• High school diploma or GED required.
• Proficient with office software and spreadsheets.
• Ability to coordinate with Quality Control, Accounting and Manufacturing on customer issues.

Responsibilities

• Processing Quotes, Orders and Change Orders.
• Processing RMA’s and coordinating with customer portals.
• Posting and pulling Quotes, Orders and Surveys from portals.
• Answering calls and greeting visitors at front desk.
• Supporting Outside Sales and Marketing activities.
• Trade show coordination and data processing in ABW/DocuWare.

Skills

Computers & spreadsheets

Education

High school diploma or GED

Job description

Job Description

A great company located in Fort Worth, Texas is looking for an excellent Sales Support Coordinator. This position reports to the Corporate Sales Manager. The purpose of this position is to be responsible for confirming order processing, customer interface relative to purchase order processing and sales policy issues. The employee will also support outside sales and speak with customers regarding issues relative to part number, order status and payment terms. The employee will assist the Sales Department as needed. This position is 100% onsite. No Remote.

Essential Functions

• Processing Quotes, Orders and Change Orders


• Processing RMA’s


• Pulling Quotes, Orders and Surveys from customer portals


• Posting Quotes, Orders and Surveys to customer portals


• Processing Surveys and coordinating them with Quality and Accounting Departments


• Processing Term Request from Customers to Accounting


• Answering incoming calls while working at the front desk


• Greeting and welcoming visitors


• Make outgoing calls to customers about all customer service-related issues (delivery date, delivery method, payment, payment terms, quotes, RMA’s, P/O’s)


• Support Outside Sales and Marketing


• Tradeshow coordination


• Data processing in ABW and DocuWare


• Multitasking


• Entering Customer Praises and Complaints on the C/P Log


• Sorting and distributing incoming mail

Qualifications for Hire

• High school education, GED or equivalent work experience


• Proficient with use of computer and spreadsheets


• Must be able to work with Quality Control, Accounting and Manufacturing Departments regarding customer related issues

Salary

Excellent pay – up to $50,000 per year, plus full benefits