Sales Support Coordinator

Millennium Business Systems

Michigan

On-site

USD 27,552 - 34,440

Full time

14 days+

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Benefits offered by this job

401(k)

Vision insurance

Medical insurance

Job summary

A technology services company is seeking a Sales Support Coordinator ready to thrive in the tech services industry. This role involves managing sales proposals, fulfilling orders, and maintaining client relationships without cold calling. Candidates should have excellent organizational and communication skills, along with proficiency in Microsoft Office Suite. Benefits include 401(k), vision, and medical insurance. This full-time position is based in Metro Detroit, MI.

Qualifications

Proven organizational skills in managing tasks efficiently.
Ability to communicate effectively with team members and clients.
Experience with software related to sales automation and order processing.

Responsibilities

Facilitate inside sales-related duties including proposal assembly.
Manage the full lifecycle of orders and fulfillment.
Maintain professional relationships with existing clients.
Engage with sales team to prepare accurate proposals.
Identify and resolve client issues promptly.

Skills

Excellent organizational skills

Strong written and verbal communication skills

Vendor-related logistics management

Microsoft Office Suite proficiency

Typing speed of at least 50 WPM

Familiarity with CRM, ERP, PSA platforms

Job description

Millennium Business Systems provided pay range

This range is provided by Millennium Business Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

Director of Technology @ Millennium IT | Professional Services, Solution Architecture, GRC, Cybersecurity & BCDR

Millennium is seeking a Sales Support Coordinator to step into the technology services industry ready to adapt, grow, and thrive.

This role is responsible for facilitating a wide range of inside sales-related duties that include:

Assembling accurate and timely proposals for new software, hardware, and services that fully meet the customer’s needs and expectations.
Managing the full lifecycle of orders from processing sales orders, generating purchase orders, tracking, receiving into inventory, and fulfillment.
Driving back-office functions such as generating invoices, monthly reconciliations, and asset audits.
Being a team player who actively seeks to collaborate and close gaps needed to achieve service excellence and support process improvement through feedback and training initiatives.

This role will not require any cold calling.

Responsibilities

Maintain professional relationships with existing clients and create new opportunities with established accounts.
Engage with sales and technical team members to support and prepare accurate proposals to existing clients and facilitate efficient order processing.
Manage daily activities of product fulfillment, renewals, pricing and quoting.
Work with the sales and technical team to onboard and integrate new clients.
Identify and resolve client related issues with a strong sense of urgency, while seeking opportunities to improve the client’s experience.

Requirements

Excellent organizational and time management skills.
Strong written and verbal communication skills.
Navigate and manage vendor-related logistics.
Computer competency pertaining to Microsoft Office Suite, including Microsoft Word and Excel.
Able to achieve a minimum of 50 WPM with 95% accuracy.
Comfortable developing deep proficiency working with sales automations and other back-office platforms (CRM, ERP, PSA).

Seniority level

Associate

Employment type

Full-time

Job function

Accounting/Auditing, Sales, and Purchasing.

Industries

IT Services and IT Consulting and Technology, Information and Media.

Benefits