Sales Support Coordinator

TBR Global Chauffeuring; Braintree (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Support Coordinator to enhance client engagement and support sales operations. This exciting role involves managing client accounts, responding to inquiries, and generating leads within the premium ground transportation sector. You will collaborate closely with the Director of Sales and contribute to business development initiatives, ensuring seamless customer interactions and effective sales outreach. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in sales support or related administrative role.
• Strong organizational skills and attention to detail required.

Responsibilities

• Assist Sales Director in managing client accounts and track booking history.
• Support lead generation and respond to new customer inquiries.

Skills

Sales Support

Customer Service

Organizational Skills

Communication Skills

Interpersonal Skills

CRM Systems

Microsoft Office

Google Suite

Education

2+ years of experience in sales support or customer service

Tools

Salesforce

Job description

Director of Customer Engagement at TBR Global Chauffeuring

Location: Braintree, MA

Reports to: Director of Sales

About Us

TBR Global Chauffeuring is a leading provider of premium ground transportation solutions, specializing in corporate travel, events, and roadshows. We are looking for a detail-oriented and proactive Sales Support Coordinator to assist our Director of Sales in managing client relationships, generating leads, and supporting sales operations.

Role Overview

The Sales Support Coordinator will play a key role in maintaining strong client relationships, handling administrative tasks, and supporting business development initiatives. This person will work closely with the Director of Sales and other team members to ensure seamless customer interactions, accurate quoting, and effective sales outreach.

Key Responsibilities

1. Account Maintenance
   • Assist the Sales Director in managing larger client accounts.
   • Track booking history and schedule follow-ups at 60- and 90-day intervals.
   • Compile targeted outreach lists based on location and past booking data.
   • Maintain and update customer records in the CRM/database.
2. New Customer Inquiries
   • Support the Sales Director in responding to potential client inquiries.
   • Send out industry-specific information about TBR Global’s services.
   • Collaborate with supplier networks to generate quotes for new and existing clients.
   • Customize pricing proposals based on client needs.
3. Lead Generation & Business Development
   • Research and identify potential clients in new industries and event markets.
   • Assist with sales travel planning, including scheduling meetings and email outreach.
   • Attend industry expos and conferences to support sales initiatives.

Qualifications & Skills

• 2+ years of experience in sales support, customer service, or a related administrative role.
• Strong organizational skills and attention to detail.
• Experience using CRM systems (Salesforce experience preferred).
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office and/or Google Suite.

Preferred Experience

• Familiarity with the ground transportation, events, or corporate travel industries.
• Experience working with supplier networks and generating quotes.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development