Sales Support Coordinator

TRG; Westlake (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

TRG is seeking a Sales Support Coordinator to assist the sales team with administrative tasks, order processing, quotes, renewals, and vendor coordination. The role emphasizes accuracy, organization, and proactive communication.

You will work with SFDC and MS Office, manage purchase orders, track orders, and support SOWs and RFPs. At least 2 years in admin, ability to pass background check, and strong multitasking are required.

Qualifications

• At least 2 years of experience in an administrative support role.
• Ability to pass a criminal background check.
• Ability to prioritize multiple projects in a fast-paced environment.
• MS Office Suite experience.
• Prior experience with Salesforce.com (SFDC) preferred.

Responsibilities

• Assist the sales team with day-to-day support functions.
• Process purchase orders and provide tracking details.
• Assist with quoting net new opportunities and contract renewals.
• Manage deal registrations and special pricing requests.
• Provide proactive contract renewal support for larger/complex accounts.
• Create and manage SOWs, RFPs, and related activities.
• Maintain SFDC records and ensure accurate order status updates.
• Coordinate with procurement and vendors for smooth order processing.

Skills

Communication

Prioritization

Attention to detail

Organizational skills

Tools

MS Office Suite

Salesforce SFDC

Job description

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with partner management and customer accounts.

Essential Functions

• Assists the sales team with the following day-to-day support functions:
• Processing purchase orders
• Provides tracking information and order related details upon request
• Assists with pulling and quoting TRG net new opportunities and contract renewals
• Works with sales to manage to deal registrations creation
• Provide proactive contract renewal support for larger / complex accounts
• Works with sales to create and manage special pricing requests and renewals
• Assist with SOW creation
• Creates a strong RFP process along with sales team
• Works with Procurement Specialists to ensure smooth order process
• Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
• Quote creation
• Obtains and processes purchase orders
• Order status follow up and tracking
• Performs proactive management of team’s SFDC
• Ensuring close dates are valid and includes proper attachments
• Works directly with vendors and distributors as needed
• Continuing education around products offered by each vendor including attending learning sessions with vendors.
• May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
• Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.

Qualifications

• At least 2 years of experience in an administrative support role is required.
• Ability to successfully pass a criminal background check.
• Ability to prioritize multiple projects in a fast-paced environment.
• Accuracy, organization, and attention to detail are required to coordinate all aspects of position.
• Excellent communication skills to coordinate with other departments involved in process.
• Good clerical skills, computer, and data entry skills are required. Experience with MS Office Suite required.
• Prior experience with Salesforce.com (SFDC) is preferred.

Performance Requirements

• Must maintain regular and reliable attendance to the satisfaction of management.
• Must be able to operate a computer and other position related technologies.
• Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
• Must adhere to TRG Values at all times.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Must be able to visually read written and digital information.
• Must be able to type files and other paperwork.

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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