Sales Support Associate Sales - Inside Sales

Builders FirstSource; California (MO); On-site; USD 45,000 - 85,000; Full time

Job summary

Builders FirstSource is seeking an Outside Sales support professional to assist the sales team in selling building products and services to business and industrial customers. You will compile leads, travel within the territory with sales representatives, demonstrate products, and prepare quotes and contracts.

You will enter customer data, track stock, and help resolve delivery issues while supporting trade shows and daily sales activities.

Qualifications

• One year certificate from college or technical school; or three to six months related selling experience and/or training; or equivalent combination of education and experience.
• Prior building materials industry experience preferred.
• Must have ability to identify and resolve problems in a timely manner and analyze information to develop solutions.
• Ability to sell, meet sales goals, and respond to customer needs with strong communication.

Responsibilities

• Compiles lists of prospective customers for use as sales leads from diverse information sources.
• Regularly travels throughout the assigned territory with outside Sales Representative to solicit orders and advise customers.
• Displays or demonstrates product features to emphasize salable attributes.
• Quotes prices, prepares sales contracts, and estimates delivery dates.
• Enters new customer data and sales data into computer systems; tracks stock levels.
• Investigates and resolves customer delivery problems and attends trade shows.

Skills

Sales proficiency

Excellent communication

Customer service

Teamwork

Market knowledge

Strategic thinking

Problem solving

Education

One year certificate from college or technical school

Tools

Order processing systems

Spreadsheet software

Word processing software

Job description

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value‑added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Purpose

Assists Outside Sales team in selling building products and services to business and industrial establishments or individuals at sales office, store, showroom, or customer’s place of business by performing the following duties.

Essential Duties And Responsibilities

• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Regularly travels throughout assigned territory with outside Sales Representative to call on regular and prospective customers to solicit orders or talk with customers on sales floor or by phone.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates date of delivery to customer, based on knowledge of production and delivery schedules.
• Prepares reports of business transactions and keeps expense accounts.
• Tracks stock levels.
• Enters new customer data and other sales data for current customers into computer database.
• Investigates and resolves customer problems with deliveries.
• Attends trade shows.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Requirements

• One year certificate from college or technical school; or three to six months related selling experience and/or training; or equivalent combination of education and experience. Prior building materials industry experience preferred.

Competencies

• Ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions as needed.
• Ability to manage difficult or emotional customer situations and respond promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance.
• Ability to focus on solving conflict, listen to others without interrupting, and remain open to others’ ideas and tries new things.
• Ability to succeed in a sales environment; strives to meet and exceed sales goals; understands customer needs; handles objections well.
• Excellent written and verbal communication skills.
• Ability to succeed in a team environment.
• Knowledge and understanding of market and competition.
• Ability to apply strategic thinking—analyze market and competition, identify external threats and opportunities, and adapt strategy to changing conditions.
• Ability to approach others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions; follows through on commitments.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of order processing systems; spreadsheet software and word processing software.

Work Environment / Physical Activity

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• Must be able to travel up to 20%.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple—provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or status as an individual with a disability.