Sales Support Associate

WCM White Cap Management LLC; Saint Cloud (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

White Cap is seeking an administrative and technical support specialist to assist the Sales Support Supervisor in a fast-paced environment. You will help prepare reports, compile statistics, and perform general clerical duties.

Responsibilities include taking incoming calls, maintaining up-to-date computer entries, and interfacing with sales staff on support needs, while tracking sales inquiries and compiling data on sales status.

Qualifications

• HS Diploma or GED required or strongly preferred.
• 2–5 years of experience in administrative/clerical responsibilities.

Responsibilities

• Take incoming calls and provide information or transfer to appropriate individuals.
• Ensure computer entries are maintained and up-to-date.
• Review and track sales staff inquiries, complaints, improvement ideas, etc.
• Interface with sales staff on support needs.
• Compiles statistical data on sales status.

Education

HS Diploma or GED

Tools

Data entry

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary Provide high level administrative and technical support by assisting the Sales Support Supervisor. Duties may include preparing reports, compiling statistics and other data using spreadsheets and tables, and other general clerical responsibilities.

Major Tasks, Responsibilities, and Key Accountabilities

• Take incoming calls and provide information to callers or transfer call to appropriate individuals.
• Ensure computer entries are maintained and up-to-date.
• Review and track sales staff inquiries, complaints, improvement ideas, etc.
• Interface with sales staff on support needs.
• Compiles statistical data on sales status.

Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. None.

Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and objectionable. Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). No travel required.

Education and Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Pay Range

$20.00-$28.00 Hourly Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors.

For additional details on benefits, please review the full job description on White Cap Jobs. White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.