Counter Sales Associate

WCM White Cap Management LLC; Orange (CT); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Great place to work

Descripción de la vacante

White Cap in Connecticut is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, and provide product information to customers.

Ideal candidates have a proven track record in customer service, knowledge of construction and industrial products, and experience with sales order software such as Oracle; Spanish language skills are a plus.

Formación

• Demonstrated ability to provide excellent customer service.
• Experience with sales order processing and software.
• Knowledge of construction and industrial products.
• Spanish language proficiency helpful.

Responsabilidades

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required and communicates product features and warranty policy information.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Conocimientos

Customer service

Sales knowledge

Spanish language

Construction industry knowledge

Oracle sales order software

Herramientas

Oracle

Descripción del empleo

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap…

Demonstrates exceptional customer service to our walk-in, phone, and will call customers. Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required. Communicates product features, benefits, and warranty policy information to customers. Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.) Upsells by identifying related products, add-on extensions, and informing customers of product promotions. Performs other duties as assigned.

Preferred Qualifications

• Ability to work Monday - Friday from 6:30 AM - 4 PM
• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Pay Range $19.40-$25.80 Hourly Connecticut law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors.

For additional details on benefits, please review the full job description on White Cap Jobs White Cap and its affiliates serve as a one‑stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non‑residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.