Sales Support Analyst Intern: AI-Driven Process Improvement

Stryker; Mahwah (NJ); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Housing stipend

Job summary

Stryker Group is offering an internship for a Sales Support Analyst Intern in Mahwah, NJ. The role focuses on improving processes, analytics, and knowledge management within the Sales Support team.

You will explore AI opportunities, create training materials, and develop dashboards while collaborating with Sales Support, leadership, and cross-functional teams to drive continuous improvement.

Qualifications

• Must be enrolled in a degree program (Bachelor’s or Master’s).
• Minimum GPA of 3.0 (preferred).
• Must be legally authorized to work in the U.S. without sponsorship.
• Strong written and verbal communication and collaboration skills.
• Demonstrated leadership, problem-solving, and ability to manage multiple priorities.
• Proficiency in Microsoft Office and eagerness to learn in a dynamic environment.

Responsibilities

• Explore AI and automation opportunities to streamline team processes.
• Create training materials and resources for the team.
• Support continuous improvement by identifying workflow challenges.
• Assist with data analysis projects and track key metrics.
• Partner with Sales Support and cross-functional teams to document processes.
• Maintain and improve team knowledge management tools.
• Participate in project planning and execution.
• Develop dashboards, reports, and visualizations for performance monitoring.
• Test and evaluate new tools and system enhancements.
• Present findings and recommendations to the team and stakeholders.

Skills

AI opportunities

Data analysis

Dashboards & reporting

Process improvement

Cross-functional collaboration

Training material development

Project coordination

Microsoft Office

Education

Bachelor’s or Master’s degree in related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Sales Support Analyst:

As a Sales Support Analyst Intern, you'll have the opportunity to work on meaningful projects that improve how our team operates, communicates, and supports the business. This opportunity is ideal for someone who enjoys problem-solving, technology, process improvement, and creating resources that help others succeed.

In this role, you may:

• Explore AI and automation opportunitiesto help streamline team processes, reduce manual work, and improve efficiency across Sales Support activities.
• Create training materials and team resources, including guides, reference documents, job aids, knowledge articles, and process documentation.
• Support continuous improvement initiativesby identifying workflow challenges and helping design solutions that enhance the employee and customer experience.
• Assist with data analysis projects, gathering insights from business data to support decision-making, track key metrics, and identify trends.
• Partner with Sales Support, Sales Leadership, and cross-functional teamsto understand business needs and help document processes and requirements.
• Help maintain and improve team knowledge management tools, ensuring information is organized, accessible, and up to date.
• Participate in project planning and execution, contributing ideas and helping drive initiatives from concept through implementation.
• Develop dashboards, reports, and visualizationsthat help teams monitor performance and make data-driven decisions.
• Test and evaluate new tools, technologies, and system enhancementsthat support operational excellence.
• Present findings, recommendations, and project updatesto team members and stakeholders, gaining valuable experience in business communication and collaboration.

This internship offers hands-on experience in process improvement, AI innovation, business analytics, training development, and project management while making a tangible impact on the Sales Support organization.

What You Get Out of the Internship

At Stryker, we believe that developing the next generation of talent is just as important as developing life-changing medical technologies. As an intern, youwon’tjustobserve—you’llcontribute to meaningful projects, gain exposure to leaders who will mentor you, and experience a culture of innovation and teamwork that is shaping the future of healthcare. As an intern, you will:

·Apply classroom knowledge and gain experience in a fast-paced and growing industry setting

·Implementnew ideas, be constantly challenged, and develop yourskills

·Network with key/high-level stakeholders and leaders of the business

·Be a part of an innovative team and culture

·Experience documenting complex processes and presenting them in a clear format

Who we want

Challengers.People who seek out the hard projects and work to find just the right solutions.

Teammates.Partners who listen to ideas, sharethoughtsand work together to move the business forward.

Charismatic networkers.Relationship-savvy people who intentionally make connections with both internal partners and external contacts.

Strategic thinkers.Interns who propose innovative ideas and consistently exceed their performanceobjectives.

Customer-oriented achievers.Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.

Game changers.Persistent interns who will stop at nothing to live out Stryker’s mission to make healthcare better.

What You Need

·Currently pursuing aBachelor’s or Master’sdegree in a related field; must remain enrolled in a degree-seeking program after the internship.

·Cumulative 3.0 GPA or above (preferred)

·Must be legallyauthorized to work in the U.S. and not requireemployment-basedsponsorship now or in the future.

·Strong written and verbal communication skills, with proven ability to collaborate and build relationships

·Demonstrated leadership, problem-solving, and organizational skills with the ability to manage multiple priorities

·Proficiencyin Microsoft Office (Excel, Word, PowerPoint) and eagerness to learn in a dynamic environment.

$20 min hourly wage – $35 max hourly wage, sign-on bonus, 11 paid holidays annually, and either paid corporate housing or a living stipend, dependent upon hiring location