Sales Support Administrator (Temp, through Jan 2027)

Greenheck Group; Schofield (WI); On-site; USD 30,000 - 37,000; Part time

Job summary

Greenheck Group in Wisconsin is seeking an Administrative Assistant to provide daily sales channel support via email and handle inquiries about orders, shipping, returns, and billing. The role logs requests in CRM and assists with returns and order changes.

It also supports switchboard and front desk duties during busy periods. This temporary position runs through January 31, 2027, and requires 0-2 years of experience, a high school diploma or GED, and basic computer skills including SAP, CRM,

Qualifications

• 0-2 years of relevant work experience required.
• High school diploma or GED required.
• 2 Year / Associate Degree preferred.
• Intermediate computer skills (CAPS, SAP, CRM, Microsoft Office) required.
• Basic understanding of sales channel policies and customer-facing systems.

Responsibilities

• Provide daily sales channel support via email in a timely manner.
• Answer rep and customer inquiries regarding order status, shipping, returns, credits, and order changes.
• Communicate effectively with reps and customers, remaining calm under pressure.
• Process Return Goods Authorizations (RGA's), order changes, and log requests in CRM.
• Support switchboard and front desk responsibilities; participate in rep/customer visits.

Skills

Communication skills

Multi-tasking

Time management

Organizational skills

Customer service

Education

High school diploma or GED

Associate degree preferred

Tools

SAP

CRM

Microsoft Office

Job description

Greenheck Group in Wisconsin is seeking an Administrative Assistant to provide daily sales channel support via email and handle inquiries about orders, shipping, returns, and billing. The role logs requests in CRM and assists with returns and order changes.

It also supports switchboard and front desk duties during busy periods. This temporary position runs through January 31, 2027, and requires 0-2 years of experience, a high school diploma or GED, and basic computer skills including SAP, CRM,