Sales Support Administrator

Laser Shot Simulations; Stafford (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Laser Shot Simulations is seeking a Sales Administrator in a hybrid role to bridge executive leadership, sales, and incoming clients. You will handle high-level administrative tasks, draft quotes, coordinate proposals, and support law enforcement, military, and commercial clients.

The position emphasizes handling sales leads, preparing proposals, and aligning with accounting on order-to-cash processes, while maintaining confidential data and accurate records in the CRM.

Qualifications

• 2–4+ years in inside sales support, executive assistance, sales administration, or contract coordination.
• Associate or Bachelor's degree preferred (or equivalent experience).
• Proficiency in MS Office Suite and hands-on CRM systems and accounting software (QuickBooks).
• Excellent verbal and written communication skills for high-stakes client/agency correspondence.
• High level of accuracy in contract oversight, quote preparation, and tracking complex multi-part system specifications.

Responsibilities

• Prepare daily action summaries, tracking reports, and executive updates.
• Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel.
• Maintain confidentiality regarding corporate data, sensitive client files, and executive correspondence.
• Field, pre-screen, and route incoming sales leads and inquiries.
• Draft, generate, and process price quotes, proposals, and bid documentation.
• Maintain client relationships via phone and email with timely follow-up in the sales pipeline.
• Process sales orders and demonstration equipment requests.
• Collaborate with accounting to facilitate order-to-cash workflows and invoicing.
• Reconcile customer POs and final contracts against quotes and proposals.
• Input and maintain customer data and sales logs in the CRM.
• Track and summarize sales reports.

Skills

Verbal & written communication

Attention to detail

Time management

Inside sales support experience

Education

Associate or Bachelor's degree preferred

Tools

CRM systems

QuickBooks

MS Office Suite

Job description

Position Overview

The Sales Administrator serves as a vital bridge between executive leadership, the internal sales team, and incoming clients. In this hybrid role, you will perform high-level administrative functions and operational tracking while actively supporting sales, drafting quotes, coordinating proposals, and assisting law enforcement, military, and commercial clients.

Key Responsibilities

Administrative Support

• Consolidate and prepare daily action summaries, tracking reports, and executive updates.
• Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel.
• Maintain complete confidentiality and discretion regarding corporate data, sensitive client files, and executive correspondence.

Sales Support

• Field, pre-screen, and route incoming sales leads and inbound customer inquiries.
• Draft, generate, and process official price quotes, product proposals, and preliminary bid documentation.
• Maintain client relationships through phone and email communications, ensuring timely follow-up throughout the sales pipeline.
• Process sales orders and demonstration equipment requests.

Operations & Accounting Alignment

• Collaborate closely with the accounting team to facilitate order-to-cash workflows, customer billing, and invoice generation.
• Reconcile customer purchase orders (POs) and finalized contracts against original quotes and proposals.
• Input and maintain detailed customer data, communication logs, and sales tracking metrics in the company CRM (QuickBooks / internal software).
• Track and summarize sales reports.

Requirements

Required Qualifications

• Experience: 2-4+ years of combined experience in inside sales support, executive assistance, sales administration, or contract coordination.
• Education: Associate degree or Bachelor's degree preferred (or equivalent combined experience).
• Software Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and hands-on experience with CRM systems and accounting software (such as QuickBooks).
• Communication: Exceptional verbal and written communication skills suitable for high-stakes client and agency correspondence.
• Detail Orientation: High level of accuracy in contract oversight, quote preparation, and tracking complex multi-part system specifications.

Preferred Skills & Experience

• Background or familiarity with military, law enforcement, firearms training, or technical simulation products.
• Prior experience dealing with government RFPs, price quotes, or bid processes.
• Ability to multitask under tight deadlines in a fast-paced manufacturing/technology environment.