Sales Support Administrator

FASTSIGNS International. Inc; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

FASTSIGNS Baymeadows in Jacksonville, FL is seeking a Sales Support Administrator to serve as the welcoming face of the center and the backbone of the sales team. You will greet customers, screen calls, and accurately enter and process orders to keep projects moving smoothly.

The ideal candidate is outgoing, highly organized, and eager to learn, with strong listening and documentation skills. Enjoy a stable daytime schedule in a busy sign shop environment.

Qualifications

• Outgoing, eager to learn and responsive.
• Great listening, meticulous documentation, elite organization.

Responsibilities

• Be the First Impression: greet walk-in customers and direct them to the right solutions.
• Manage the Flow: screen and route inbound calls and emails efficiently.
• Process Orders: accurately enter and process order tickets, work orders, and estimates.
• Support the Team: collaborate with sales and production to ensure timely delivery of orders.

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching

Are you a highly organized multitasker who loves keeping a busy team running smoothly? We are seeking a Sales Support Administrator to be the welcoming face of our center and the organizational backbone of our sales team. If you thrive on keeping details accurate, greeting customers with a smile, and ensuring nothing falls through the cracks, this is the role for you.

As our Sales Support Administrator, you will be the initial contact for customers walking into our FASTSIGNS Center and calling on the phone. Instead of cold-calling or closing complex deals, your mission is to support our existing sales team by handling screening calls, assisting walk-in customers, and accurately entering and processing order tickets. You will keep the front office organized so our sales team can focus on what they do best.

What You'll Do:

• Be the First Impression: Warmly greet and assist walk-in customers, directing them to the right solutions or team members.
• Manage the Flow: Screen and route inbound phone calls and emails efficiently.
• Process Orders: Accurately enter and process order tickets, work orders, and estimates to keep projects moving smoothly.
• Support the Team: Partner with the sales and production teams, participate in daily meetings, and help execute administrative plans to ensure timely delivery of finished orders.

Why FASTSIGNS Baymeadows?

The sign industry is dynamic, unique, and ever-changing. Look around, and you’ll see signs of all types everywhere—virtually every business in every industry needs visual communication! Our Baymeadows location is a high-performing center with over 29 years of success. You will get to see the work you helped process displayed all around town.

Our Ideal Candidate:

We are looking for someone who is outgoing, responsive, and eager to learn. The most highly valued skills for this specific position are great listening, meticulous documentation, and elite organization.

We don’t consider this just an entry-level job; it is a vital role in our center and a career path for a professional who takes pride in supporting a successful team. We are looking for someone who believes they are the best at keeping things organized!

Schedule & Benefits:

Are you ready for a new career and not just a job? We offer:

• Monday through Friday business hours (No nights or weekends!)
• Fully paid medical insurance
• Paid holidays and vacation
• Excellent 401(k) plan with a 10% company match (after one year of employment)

This franchise is independently owned and operated by a franchisee.