Sales Support Administrator

FASTSIGNS Parker/Castle Rock; Jacksonville (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

FASTSIGNS Baymeadows in Jacksonville, FL is seeking a Sales Support Administrator to welcome customers and serve as the backbone of our sales team. You will manage front-office tasks, screen calls, process orders, and support daily operations to keep projects moving smoothly.

Ideal candidates are highly organized, detail-oriented, and possess excellent listening skills. This is an entry-to-mid level role with growth potential within a busy sign-framing environment.

Qualifications

• Excellent listening and communication skills.
• Strong attention to detail and documentation.
• Highly organized with a proactive mindset.

Responsibilities

• Greet walk-in customers and direct them to the right solutions.
• Screen and route inbound calls and emails efficiently.
• Enter and process order tickets, work orders, and estimates accurately.
• Collaborate with sales and production teams and participate in daily meetings.

Skills

great listening

meticulous documentation

elite organization

Job description

Benefits

• Health insurance
• Paid time off
• 401(k) matching

Are you a highly organized multitasker who loves keeping a busy team running smoothly? We are seeking a Sales Support Administrator to be the welcoming face of our center and the organizational backbone of our sales team. If you thrive on keeping details accurate, greeting customers with a smile, and ensuring nothing falls through the cracks, this is the role for you.

As our Sales Support Administrator, you will be the initial contact for customers walking into our FASTSIGNS Center and calling on the phone. Instead of cold-calling or closing complex deals, your mission is to support our existing sales team by handling screening calls, assisting walk-in customers, and accurately entering and processing order tickets. You will keep the front office organized so our sales team can focus on what they do best.

What You’ll Do

• Be the First Impression: Warmly greet and assist walk-in customers, directing them to the right solutions or team members.
• Manage the Flow: Screen and route inbound phone calls and emails efficiently.
• Process Orders: Accurately enter and process order tickets, work orders, and estimates to keep projects moving smoothly.
• Support the Team: Partner with the sales and production teams, participate in daily meetings, and help execute administrative plans to ensure timely delivery of finished orders.

Why FASTSIGNS Baymeadows?

The sign industry is dynamic, unique, and ever-changing. Look around, and you’ll see signs of all types everywhere - virtually every business in every industry needs visual communication!

Our Baymeadows location is a high-performing center with over 29 years of success. You will get to see the work you helped process displayed all around town.

Our Ideal Candidate

We are looking for someone who is outgoing, responsive, and eager to learn. The most highly valued skills for this specific position are great listening, meticulous documentation, and elite organization.

We don’t consider this just an entry-level job; it is a vital role in our center and a career path for a professional who takes pride in supporting a successful team. We are looking for someone who believes they are the best at keeping things organized!

Schedule & Benefits

Are you ready for a new career and not just a job? We offer:

• Monday through Friday business hours (No nights or weekends!)
• Fully paid medical insurance
• Paid holidays and vacation
• Excellent 401(k) plan with a 10% company match (after one year of employment)

This franchise is independently owned and operated by a franchisee.

Compensation: $20.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.