Sales Support Administrator

BBI formerly PROMARK

Charlotte (NC)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Burdette Beckmann Inc. (BBI) in Charlotte, NC seeks a detail-oriented Sales Support Administrator to join our national CPG sales agency. You will process grocery orders, handle retailer administration, and support day-to-day sales operations for the Charlotte Grocery team.

This role emphasizes CRM administration, data accuracy, and reporting. You will enter data, generate dashboards, and train teammates on CRM best practices, contributing to efficient, collaborative work and strong partner

Qualifications

Associate’s or Bachelor’s degree preferred in Business, Marketing, or related field.
2+ years in Sales Support, Administrative, or related role supporting multiple professionals.
Proficient in Microsoft Office, including Excel (basic to intermediate), Word, PowerPoint, Outlook.
Experience using CRM platforms (Salesforce, Dynamics, Corecentrix, HubSpot, or similar).
Self-motivated with ability to prioritize, manage multiple priorities, meet deadlines, and adjust as priorities change.
Excellent verbal and written communication skills with internal teams and external partners.
Prior work experience within a CPG broker, sales agency or other food products desirable.

Responsibilities

Processing grocery orders and handling retailer administrative needs, customer correspondence and inquiries.
Provide day-to-day administrative support for the Charlotte Grocery sales team.
Assist with completing New Item Forms (NIFs).
Support special projects and other duties as assigned.
Maintain accurate customer, retailer, and manufacturer information within the CRM for the grocery channel.
Assist Account Executives with data entry and account updates.
Monitor data quality and completeness; maintain coverage records of grocery client base.
Generate reports and dashboards to support sales leadership; train team members on CRM best practices.

Skills

Excel (intermediate)

CRM platforms

Communication

Organization

Multitasking

Education

Associate or Bachelor’s degree

Tools

Salesforce

Dynamics

HubSpot

CoreCentrix

SharePoint

Job description

Burdette Beckmann Inc. (BBI)

We are a national Consumer Packaged Goods (CPG) sales agency (broker), with a focus on snack and confectionary categories, proudly serving its clients and customers for over 70 years. Come join a team that delivers!

We offer a comprehensive health & benefits package, including paid time off. To learn more about who we are, our vision, mission, and values, check out: www.bbiteam.com/about.

Sales Support Administrator

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. This role requires strong problem-solving, multitasking, and communication skills, along with intermediate Microsoft Excel proficiency, to support internal teams, external partners, and day-to-day sales operations.

This role is ideal for a service-oriented professional who takes pride in supporting others, contributing to team success, and helping create an efficient, collaborative work environment.

Recipe For Success

Associate’s or Bachelor’s degree preferred in Business, Marketing, or a related field
2+ years of experience in a Sales Support, Administrative, or related business support role supporting multiple professionals.
Strong proficiency in Microsoft Office, including Excel (basic to intermediate), Word, PowerPoint, Outlook, SharePoint.
Experience using CRM platforms (Salesforce, Dynamics, Corecentrix, HubSpot, or similar) preferred.
Self-motivated with the ability to prioritize, manage multiple priorities, meet deadlines, anticipate workflow needs, and adjust as priorities change.
Excellent verbal and written communication skills with the ability to collaborate effectively with internal teams and external partners.
Strong attention to detail, organizational skills, and a proactive approach to problem-solving and a customer service mindset.
Prior work experience within a CPG (Consumer Packaged Good) broker, sales agency or other food products is desirable.

Here is a taste of what you will be doing

Customer Service and Administrative Support

Processing grocery orders and handling general retailer administrative needs, customer correspondence and order inquiries.
Provide day-to-day administrative support for the Charlotte Grocery sales team.
Assist with completing New Item Forms (NIF's)
Support special projects and other duties as assigned.

CRM Administration

Maintain accurate customer, retailer, and manufacturer information within the CRM for the grocery channel.
Assist Account Executives with data entry and account updates.
Monitor data quality and completeness.
Maintain accurate coverage records of grocery client base.
Generate reports and dashboards to support sales leadership, as needed.
Train team members on CRM best practices as needed.
Participate in CRM-channel-lead touch base calls.

About Us

We prioritize solution-based strategies and nurture lasting connections with all stakeholders. We provide a comprehensive benefits package that includes health coverage, paid time off, and a 401(k) plan with employer match. With a strong focus in giving back, we strive to make a difference in our community. Learn more about us at: https://www.bbiteam.com/.

The above statements are intended to describe the general nature and level of work being performed by the Sales Support Administrator. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits