Sales Support

Cambridge Computer Services, Inc; Waltham (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Multiple health insurance options

401(k) savings plan with employer matching

Paid holidays and PTO

Discounted health club membership

Job summary

Cambridge Computer Services, Inc is looking for a Sales Support professional in Waltham, MA. This entry-level position supports teams in delivering advanced IT solutions and provides opportunities for personal and professional growth. Responsibilities include collaborating with sales managers, managing vendor relationships, and supporting marketing initiatives.

The role requires a university degree, strong communication skills, and the ability to work independently. Benefits include health insurance, 401(k) matching, and opportunities for career advancement.

Qualifications

• Understanding of basic computer hardware and software required.
• Candidates must exhibit strong communication skills and problem-solving abilities.
• Ability to work independently and remotely when necessary.

Responsibilities

• Assist Relationship Sales Managers with daily tasks.
• Participate in marketing and customer service activities.
• Support Cambridge initiatives and product knowledge.

Skills

Communication skills

Multi-tasking

Attention to detail

Proactive approach

Problem-solving

Education

University undergraduate degree

STEM degree preferred

Job description

Location

Waltham, MA (Hybrid)

Estimated Salary Range

60k - 80k per year

Job Overview

The Cambridge Sales Support role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. By developing personal, operational, sales, and technical expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility at our organization. Examples of this include sales operations, inside / outside sales, solution architecture, advanced systems design, installation and training.

Responsibilities and Duties

• Collaborate with Relationship Sales Managers in daily tasks:
  • Perform product and technology research on hardware, software, and services offerings.
  • Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit.
  • Communicate with vendors and clients.
  • Coordinate online meetings, technical demonstrations, and conferences.
  • Manage sales and order logistics.
  • Recommend products and upsell solutions to vendors and clients.
  • Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information.
• Participate in Marketing & Customer Service activities:
  • Manage positive vendor relationships.
  • Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives.
  • Participate in trade shows and/or act as a company representative.
  • Act as a liaison between the corporate office and remote employees.
• Support Cambridge initiatives:
  • Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others.
  • Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies.
  • Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others.
  • Understand and execute corporate and sales management's goals and objectives.

Qualifications

• University undergraduate degree required. Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.
• Understanding of basic computer hardware and software required. Greater understanding of technology and the IT ecosystem preferred.
• Although the expectation is that this role will be on site, there may be times when work will be done outside the office. Accordingly, the employee must be able to work remotely, independently, and unsupervised.
• Candidates must have impeccable communication skills, an ability to multi-task, and high attention to detail. They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.
• Although not required, many of our successful individuals have some sales experience. Having this skill could assist in scaling to future positions.
• Cambridge employees are self‑paced and embrace driving their own personal development. Given the number of potential opportunities for advancement, employees must be proactive if they seek advancement.

Benefits

• Multiple health insurance options
• Medical FSA and Dependent Care FSA
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer matching
• Employer-sponsored long-term disability
• Paid holidays and PTO that increases with longevity at the company
• Discounted health club membership
• Convenient parking
• Opportunities for growth!

Equal Opportunity Employer

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.