Sales Support

Carter Lumber Company; Kentucky; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

AD&D

401(k) match

Paid vacation

Paid holidays

Growth opportunities

Military friendly

Job summary

Carter Lumber is seeking a Sales Support Associate to back up Sales Specialists and Outside Sales Representatives in Kentucky. The role focuses on processing orders and scheduling deliveries to support timely project execution and customer satisfaction.

Ideal candidates have building materials sales experience, a friendly demeanor, solid communication skills, and proficiency with Microsoft Office to manage quotes and inquiries efficiently.

Qualifications

• Prior sales experience with building materials.
• Friendly, outgoing personality.
• Strong communication with customers and team members.
• Ability to work effectively as a team member.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Enter and place sales orders for customers.
• Schedule deliveries for orders and coordinate with drivers.
• Use software to revise quotes or handle smaller projects.
• Ensure all sales orders are processed and delivered on time.
• Communicate with vendors about discounts and order status.
• Maintain clear communication between Sales Specialists and customers.
• Identify growth opportunities and learn about building packages and products.
• Complete required training and development courses.

Skills

Sales experience

Communication

Team player

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

A Carter LumberSales Support Associate is responsible for the success of sales by assisting the Sales Specialists and Outside Sales Representative's with general sales and service activities within the assigned region. This is accomplished by processing orders and scheduling deliveries for sales in a timely and efficient manner. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous sales with building materials experience
• Friendly, outgoing personality
• Ability to effectively communicate with others
• Ability to participate effectively as a team member
• Knowledge of Microsoft Office including Outlook, Word, Excel and Power Point

Responsibilities

• Assists Sales Specialists by entering and placing orders.
• Handles incoming servicesand schedules the orders accordingly.
• Ability to work withsoftware programs to make simple revisions or quote smaller projects.
• Ensures all sales orders are placed and delivered on time.
• Communicates with vendors for processing package, model home or conversion discounts.
• Keeps line of communication open between Sales Specialists, Outside Sales Representatives and customers to ensure that the services are processed in an accurate and in a timely manner.
• Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about building packages and products.
• Completes required training and development courses.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!