Sales Supervisor - Woodbury Commons

Isabel Marant; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer Paid Life Insurance

Pet Insurance

401K

PTO Package

Uniform per season

Job summary

Isabel Marant in Woodbury Commons Outlet seeks a Sales Supervisor to support the Store Manager in optimizing sales and delivering a first-rate shopping experience while upholding operational and visual standards. This role also involves mentoring the team, recruiting assistants, and maintaining client relationships, with a focus on brand aesthetics and exceptional service in a fast-paced luxury environment.

Fixed salary plus commissions based on individual and store performance.

Qualifications

• Minimum 5 years of retail sales experience in RTW and runway.
• Proficient with POS; Cegid experience a plus.
• 5+ years of clienteling and customer-service focus.
• Experience with VM reporting and VM rotations.
• Fashion savvy with impeccable presentation.
• Ability to multitask in a fast-paced environment.
• Team player with Sales Team leadership experience.

Responsibilities

• Assist the store manager with daily operations and sales objectives.
• Lead and motivate the sales team to meet goals.
• Participate in recruitment and training of sales advisors.
• Maintain client relationships and manage the client book.
• Address customer complaints and post-sale issues.
• Provide product knowledge training to staff.
• Support merchandising guidelines and VM rotations.
• Uphold brand aesthetics and high standards of service.
• Ensure adherence to brand procedures and guidelines.

Skills

Retail sales

Customer service

POS systems

Cegid

Clienteling

VM reporting

Team leadership

Fashion aware

Tools

Cegid

Job description

ISABEL MARANT

Having founded her label in ’94, Isabel Marant instantly became renowned for her pioneering and cosmopolitan spirit bringing self-affirmation and feel good effect to her dégaine...

We run on desire. To see, to scent, to feel it all. We overflow with life, so we overflow norms. The heady rhythm of life excites us, we have the inner fire. Inspired and obsessed, the tempo of our creativity is set. The right tracks bore us. The Expected bothers us. So we disrupt, masterfully, the wardrobe. Our indiscipline cuts the pure lines of our cult looks. Our desires sculpt the fetishes we exhibit whenever we feel like it. Our fashion is a celebration. And we sit down at the table with the same jubilant pleasure. Our fashion is an ode to the sublime disorder of life.

A DISORDER NAMED DESIRE.

This role is located at our Woodbury Commons Outlet location

Job Summary

The Sales Supervisor is responsible for supporting the Store Manager in optimizing sales, providing clients a first-rate shopping experience, as well as overseeing the store's operational and visual standards. In lieu of store manager, this role additionally supports team mentorship and critical feedback. This individual must exhibit a solid understanding of leadership and lead by being an excellent role model to their team.

Supervisory Responsibilities

• Assist the store manager in daily operational tasks (open/close register, sales objectives, weekly report, morning meetings, etc.).
• Assist the Store Manager in leading, directing and motivating the sales team in order to achieve the overall sales objectives.
• participate to Sales advisor recruitment and training.
• Maintain existing and create new strong clientele relationships / client book handling.
• Address customer complaints and after sales issues.
• Product Knowledge Training.
• Facilitate Product Feedback gathering from client’s and team’s comments.
• Participate in maintaining the merchandising guidelines. Lead VM rotations. VM reporting.
• Facilitate the brand's high standards customer service, communicate the brand's aesthetic.
• Effectively adhere to and enforce the brand's procedures and guidelines.

Skills/Abilities

• Have experience in a retail setting with a minimum of 5 years selling RTW and/or Runway pieces
• Proficient in working with a POS, Cegid experience a plus
• Must have 5+ years with clienteling and be customer service centric
• Experience with VM reporting and VM rotations
• Must be fashion savvy with an impeccable presentation
• Have the ability to multitask in a fast paced environment
• Must be a team player with some Sales Team leader experience

Physical Requirements

• Prolonged periods of standing
• Must be able to lift up to 15 pounds at times.

Compensation

Fix salary + commissions based upon your individual sales, individual objective, and store goal.

Benefit Offering

• Medical
• Dental
• Vision
• Employer Paid Life Insurance
• Pet Insurance
• 401K
• PTO Package (Vacation, Personal, Sick)
• Uniform upon guideline per season (2 semester a year)

Pay range

up to $25/hour

Isabel Marant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.