Sales Supervisor- Retail

Living Spaces Furniture; Monrovia (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical (full-time) or equivalent

Dental (full-time)

Vision (full-time)

401(k) with Company match

Vacation

Paid Sick Leave

Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces Furniture in Monrovia, CA is seeking a Sales Supervisor to lead and develop a guest-engagement driven team to hit revenue and sales targets.

You will coach staff, manage scheduling, model the Living Spaces Guest Engagement Sales Model, analyze data, and partner with Retail Sales Managers to exceed goals. This role emphasizes leadership and customer-focused success.

Qualifications

• High School Diploma or GED equivalent.
• 5 years of retail experience in a direct customer interactive environment.
• Three years of supervisory experience.
• Proficient in Microsoft Office; Tableau experience preferred.

Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process.
• Ensure that the retail store team is accurately staffed.
• Assist with developing schedules that accurately match team member skills to guest demand.
• Role Model the Living Spaces Guest Engagement Sales Model during sales engagements.
• Executes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned.
• Ensure team completes ongoing development training.
• Executes style guide directives.
• Ensure daily task lists are completed by store teams.
• Help to address escalated guest situations and resolution.
• Partner with the Retail Sales Managers to meet and exceed sales goals.

Skills

Guest engagement

Team development

Retail leadership

Data interpretation

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Tableau

Job description

Position Summary

The primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets.

Position Description

Essential Duties and Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process
• Ensure that the retail store team is accurately staffed
• Assist with developing schedules that accurately match team member skills to guest demand.
• Role Model the Living Spaces Guest Engagement Sales Model during sales engagements
• Executes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned
• Ensure team completes ongoing development training
• Executes style guide directives
• Ensure daily task lists are completed by store teams
• Help to address escalated guest situations and resolution
• Ability to comprehend, interpret, and apply data to assess the current departmental focus
• Partner with the Retail Sales Managers to meet and exceed sales goals
• Foster team member development to build a strong talent bench for the organization's growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success.
• Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued.

Qualifications

Education/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.

Position Hiring Range

Compensation: $24.65 - $32.00

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional Available Benefits Upon Meeting Eligibility Requirements Include

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy