Sales Supervisor, Part-Time - Kenwood Towne Centre

Warby Parker; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail eyewear is seeking a Sales Supervisor to enhance customer experience at their Cincinnati location. This role is crucial in managing day-to-day store operations, fostering a positive environment, and leading the sales team. Candidates should have prior retail management experience and strong customer service skills to navigate a fast-paced retail atmosphere effectively.

Qualifications

• 6+ months in a management position at a customer-focused company.
• Exceptional interpersonal and communication skills.
• Ability to adapt quickly under pressure.

Responsibilities

• Communicate brand philosophy and values to customers.
• Lead store operations and selling on the floor.
• Promote an inclusive retail environment.

Skills

Interpersonal skills

Communication

Problem-solving

Teamwork

Customer service

Job description

Pay Competitive

Employment type Full-Time

Job Description

Req#: 5050512

Job Status: Part-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do:

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• An upbeat, flexible team player who leads by example
• Lead the selling on the floor, front-of-house operations, and team touchbases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
• Cool under pressure and able to adapt quickly
• A go-getter with an entrepreneurial spirit
• Curious and eager to learn
• A team player who is passionate about helping customers and teammates alike
• An innovative, proactive problem-solver
• Proud of your work and self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

About the company

JAND, Inc., doing business as Warby Parker, is an American online retailer of prescription glasses and sunglasses, based in New York City.

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