Sales Supervisor - Melrose Pl.

Isabel Marant; Los Angeles (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Employer Paid Life Insurance

Pet Insurance

401K

PTO Package (Vacation, Personal, Sick)

Job summary

Isabel Marant is seeking a Sales Supervisor for our Melrose Place store in Los Angeles. You will assist the Store Manager to optimize sales, elevate the client experience, and maintain store operations and visual standards.

You will lead by example, mentor the team, and provide critical feedback to help reach sales objectives. The role requires strong leadership, extensive retail experience, and a passion for fashion.

Qualifications

• Minimum 5 years experience selling RTW and/or Runway pieces in retail.
• Proficient with POS systems; Cegid experience is a plus.
• 5+ years with clienteling and customer service focus.
• Experience with VM reporting and VM rotations.
• Strong fashion sense and impeccable presentation.

Responsibilities

• Assist Store Manager in daily operations and sales objectives.
• Lead and motivate sales team to achieve targets.
• Participate in recruitment and training of Sales Advisors.
• Maintain client book and nurture strong relationships.
• Handle customer issues and after-sales service.
• Deliver product knowledge training and brand feedback.
• Ensure merchandising guidelines and VM rotations meet standards.
• Uphold brand aesthetics and superior customer service.

Skills

Retail sales experience

Clienteling

Leadership / team lead

Fashion savvy

Multitasking

Team player

Tools

POS systems

Cegid

Job description

Having founded her label in ’94, Isabel Marant instantly became renowned for her pioneering and cosmopolitan spirit bringing self-affirmation and feel good effect to her dégaine...

We run on desire. To see, to scent, to feel it all. We overflow with life, so we overflow norms. The heady rhythm of life excites us, we have the inner fire. Inspired and obsessed, the tempo of our creativity is set. The right tracks bore us. The Expected bothers us. So we disrupt, masterfully, the wardrobe. Our indiscipline cuts the pure lines of our cult looks. Our desires sculpt the fetishes we exhibit whenever we feel like it. Our fashion is a celebration. And we sit down at the table with the same jubilant pleasure. Our fashion is an ode to the sublime disorder of life.

A DISORDER NAMED DESIRE.

This role is located at our Melrose Pl. location

Job Summary:

The Sales Supervisor is responsible for supporting the Store Manager in optimizing sales, providing clients a first-rate shopping experience, as well as overseeing the store's operational and visual standards. In lieu of store manager, this role additionally supports team mentorship and critical feedback. This individual must exhibit a solid understanding of leadership and lead by being an excellent role model to their team.

Supervisory Responsibilities:

• Assist the store manager in daily operational tasks (open/close register, sales objectives, weekly report, morning meetings, etc.).
• Assist the Store Manager in leading, directing and motivating the sales team in order to achieve the overall sales objectives.
• participate to Sales advisor recruitment and training.
• Maintain existing and create new strong clientele relationships / client book handling.
• Address customer complaints and after sales issues.
• Product Knowledge Training.
• Facilitate Product Feedback gathering from client’s and team’s comments.
• Participate in maintaining the merchandising guidelines. Lead VM rotations. VM reporting.
• Facilitate the brand's high standards customer service, communicate the brand's aesthetic.
• Effectively adhere to and enforce the brand's procedures and guidelines.

Skills/Abilities:

• Have experience in a retail setting with a minimum of 5 years selling RTW and/or Runway pieces
• Proficient in working with a POS, Cegid experience a plus
• Must have 5+ years with clienteling and be customer service centric
• Experience with VM reporting and VM rotations
• Must be fashion savvy with an impeccable presentation
• Have the ability to multitask in a fast paced environment
• Must be a team player with some Sales Team leader experience

Physical Requirements:

• Prolonged periods of standing
• Must be able to lift up to 15 pounds at times.

Compensation:

Fix salary + commissions based upon your individual sales, individual objective, and store goal.

• Medical
• Vision
• Employer Paid Life Insurance
• Pet Insurance
• 401K
• PTO Package (Vacation, Personal, Sick)
• Uniform upon guideline per season (2 semester a year)

Isabel Marant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.