Sales Supervisor

FashionUnited; Towson (MD); On-site; USD 30,000 - 46,000; Full time

Job summary

FashionUnited in Towson, MD is seeking a store operations role to support the Store Manager in daily tasks, including customer relations, stock, displays, and merchandising. The role emphasizes greeting customers, product knowledge, and maintaining standards to drive sales.

Responsibilities include assisting in floor moves, replenishing merchandise, stockroom maintenance, and ensuring a clean, welcoming environment.

Qualifications

• High school diploma or equivalent required.
• Ability to read, write and understand English.
• 6–12 months of retail experience.
• Strong interpersonal and customer service skills.

Responsibilities

• Greet and assist customers to deliver outstanding service.
• Maintain up‑to‑date product knowledge and stay aware of promotions.
• Assist in floor moves, merchandising, displays and store maintenance.
• Help with receiving, replenishing merchandise and stock control.
• Support stockroom activities and ensure shelves/restocking are orderly.

Skills

Customer service

Product knowledge

Salesmanship

Merchandising

Stock management

Education

High school diploma or equivalent

Job description

Overview: This position supervises an assigned work schedule in the absence of the Store Manager by assisting in all aspects of the store operations including associate management, customer relations, stock disposition and merchandise displays.

Major Qualifications (include but are not limited to):

• Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• Demonstrates salesmanship skills by maintaining sales productivity levels.
• Assist in floor moves, merchandising, displaying maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.

Requirements

• High school diploma or equivalent.
• Ability to read, write and understand English.
• 6 -12 months retail experience.
• Strong interpersonal and customer service skills.