Sales Supervisor

Suitsupply; New York (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive salary + commission

Industry training program

Clothing allowance

Employee discount

Career growth with global brand

Travel opportunities

Job summary

Suitsupply in New York is seeking a Sales Supervisor who leads a professional store team with ownership and a personal approach to customer interactions.

You will train, educate customers on fit and product, and drive sales while upholding company policies. This role emphasizes relationship building, visual standards, and collaboration with HR and store support to achieve goals.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Professional verbal and written communication skills.
• Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve individual objectives.
• Collaborate with training teams to develop a gold standard team.
• Educate customers on Suitsupply Ready to Wear and Custom-Made products.
• Perform professional salesmanship to achieve personal and store sales and metrics.
• Ensure merchandise is displayed attractively per visual guidelines.
• Collaborate with store support departments to utilize company resources.
• Align with Human Resources on policies and development planning for the store team.
• Perform other duties assigned by store leadership.

Skills

Customer service

Sales leadership

Communication skills

Flexible schedule

Job description

As a Sales Supervisor, you are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. You have an opinion and share that with others through genuine and straight to the point communication. Sales Supervisors are excited to build relationships and have a personal approach to each interaction.

What you will do:

• Support management team to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Salary Band: $24-$28/hourly