Sales Supervisor

Activ8me; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Activ8me in New York, NY seeks a detail-oriented Sales Supervisor to oversee sales representatives and ensure excellent customer service. The ideal candidate will assist in meeting sales quotas, coordinate schedules, and manage performance metrics.

Qualifications include a high school degree (Bachelor’s preferred) and two years of sales experience. Strong communication skills, customer service focus, and basic computer skills are essential for success in this role.

Qualifications

• Two years of previous experience in sales or a related field.
• Demonstrated and proven sales results.
• In-depth understanding of company services.

Responsibilities

• Supervise and coordinate schedules of sales representatives.
• Research potential leads and recruit new sales representatives.
• Track performance and sales metrics.

Skills

Excellent verbal and written communication skills

Customer service focus

Ability to multitask

Sales experience

Basic computer skills

Education

High school degree or equivalent

Bachelor’s degree in business administration or related field

Tools

Microsoft Office Suite

Job description

Job Description

We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.

Responsibilities

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Qualifications

• High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
• Two (2) years’ previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
• Focused on customer service
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently

Additional Information

All your information will be kept confidential according to EEO guidelines.