Sales Supervisor

Sterling Personnel; Fort Worth (TX); On-site; USD 65,000 - 92,000; Full time

Job summary

Sterling Personnel is seeking a Sales Supervisor for the Fort Worth, TX area to lead an outside sales team while managing an assigned customer base and ensuring revenue growth. You will coach reps, expand key accounts, and develop new business opportunities while maintaining a healthy pipeline.

The role reports to the Branch Manager and collaborates with operations, finance, and customer service to deliver exceptional service, accurate forecasts, and profitable bids in a competitive market.

Qualifications

• Demonstrated outside B2B sales and business development experience.
• Experience coaching, mentoring, or leading sales professionals to measurable results.
• Strong prospecting, relationship-management, discovery, negotiation, and closing skills.
• Demonstrated ability to retain and grow existing customer relationships while developing new business.

Responsibilities

• Manage an assigned territory (Tarrant County / Fort Worth) and customer base to achieve revenue and gross-profit goals.
• Prospect for new business, develop customer relationships, identify needs, present solutions, negotiate, and close sales opportunities.
• Provide day-to-day leadership and direction to Outside Sales Representatives, including setting priorities and supporting team goals.
• Conduct regular one-on-one meetings, pipeline reviews, field coaching, and sales-development activities to improve performance.
• Maintain an accurate and qualified sales pipeline and provide timely sales forecasts to the Branch Manager.
• Lead and coordinate bids, proposals, renewals, and other significant sales opportunities with internal teams.

Skills

B2B sales

Leadership

Coaching

Forecasting

CRM

Territory management

Tools

CRM systems

Microsoft Excel

Oracle ERP

Job description

The Sales Supervisor is a player-coach responsible for managing an assigned customer base while providing day-to-day leadership, coaching, and direction to the outside sales team.

This position is over the Greater Tarrant County area and responsible for growing and retaining customers, generating profitable sales, developing new business opportunities, maintaining a healthy sales pipeline, and helping the sales team achieve established performance goals. The Sales Supervisor works closely with the Branch Manager and other branch functions to ensure strong customer service and effective execution.

Essential Duties and Responsibilities

• Manage an assigned territory (Tarrant County / Fort Worth) and customer base to achieve established revenue and gross-profit goals.
• Prospect for new business, develop customer relationships, identify customer needs, prepare and present solutions, negotiate within established guidelines, and close sales opportunities.
• Provide day-to-day leadership and direction to Outside Sales Representatives, including establishing priorities, monitoring customer coverage, and supporting achievement of individual and team sales goals.
• Conduct regular one-on-one meetings, pipeline reviews, field coaching, and sales-development activities to improve performance and strengthen selling skills.
• Maintain an accurate and qualified sales pipeline and provide timely sales forecasts to the Branch Manager.
• Develop and execute strategies to retain, grow, and recover key customer accounts, including identifying opportunities within declining or underperforming accounts.
• Monitor market conditions, customer activity, competition, and purchasing trends to identify opportunities for growth.
• Review customer requirements, pricing considerations, and profitability when developing proposals and sales recommendations. Obtain appropriate approval for pricing or other exceptions outside established authority.
• Lead and coordinate bids, proposals, renewals, and other significant sales opportunities in partnership with the Branch Manager and appropriate internal teams.
• Support appropriate account management and sales administration in accordance with company policies and approved sales plans.
• Partner with office, warehouse, operations, and other branch personnel to support accurate order execution, product availability, delivery expectations, and resolution of customer concerns.
• Develop the sales team's product knowledge, selling capabilities, quoting practices, customer communication, and overall sales effectiveness.
• Identify performance concerns and work with the Branch Manager and Human Resources, as appropriate, to support coaching, development, and corrective action.
• Perform other duties as assigned.

Supervisory Responsibilities:

The Sales Supervisor provides daily leadership, coaching, work direction, and performance support for assigned Outside Sales Representatives.

The Sales Supervisor operates within established company guidelines and works with the Branch Manager on significant sales, territory, pricing, staffing, and compensation decisions. The position collaborates with Finance, office, warehouse, and other branch functions but does not have direct supervisory authority over those departments.

Required Qualifications

• Live in close proximity to Tarrant County/Fort Worth area
• Demonstrated outside B2B sales and business-development experience.
• Experience coaching, mentoring, or leading sales professionals to measurable results.
• Strong prospecting, relationship-management, discovery, negotiation, and closing skills.
• Demonstrated ability to retain and grow existing customer relationships while developing new business.
• Strong understanding of sales pipeline management, forecasting, and account planning.
• Ability to understand basic pricing, margin, and profitability considerations.
• Strong organizational, communication, problem-solving, and interpersonal skills.
• Ability to work independently, establish priorities, and hold others accountable for results.
• Proficiency with CRM systems, Microsoft Excel, and other standard business applications.

Preferred Qualifications

• Experience in air filtration, HVAC, industrial/MRO products, facility services, or a related B2B sales environment.
• Experience selling to schools, universities, municipalities, contractors, commercial facilities, or similar customer groups.
• Experience using Oracle or similar ERP systems and customer-data tools.
• Relevant education, training, or equivalent combination of sales and leadership experience.

Working Conditions

This position requires regular customer and prospect visits, field coaching, and time in the office for planning, reporting, and collaboration. Regular local travel within the assigned territory is required. The employee must meet company requirements related to driving and business travel. The position may require additional duties, responsibilities, and activities based on business needs.