Sales Supervisor

FashionUnited; Elizabeth (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount

Family discount

Friends & Family events

Free shoes

Employee Assistance

Job summary

FashionUnited in Elizabeth, NJ is seeking a Sales Supervisor to support the management team, lead a dynamic retail team, and ensure top customer service when the Store Manager is away.

You will train staff, coordinate floor moves, and help deliver sales targets. Flexibility is required to work day, evening, weekends and holidays. This role collaborates with corporate stakeholders and participates in merchandising and inventory tasks.

Qualifications

• Minimum 2–3 years retail experience.
• High school diploma or equivalent preferred.
• Strong organizational skills to coordinate people, resources, and services to address business goals.
• Excellent team-building and communication skills.
• Flexible schedule including day, evening, weekends, and holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, and corporate stakeholders.
• Assist in store operations, including merchandising, floor moves, and inventory returns.
• Be flexible and occasionally perform work outside of your role.

Skills

Leadership

Customer service

Team building

Communication

Retail operations

Training

Education

High school diploma or equivalent

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperat ion is key to achiev ing business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience .
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program
• Access to Steve Madden’s Perk Spot Program
• 401K eligibility over the age of 21 with Company match after 6 months of employment
• Paid time to vote
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report