Sales, Strategy & Planning Intern

The Restaurant Store; Wyomissing (Berks County); On-site; USD 21,000 - 30,000; Full time

Job summary

The Restaurant Store in the United States is seeking a Sales, Strategy & Planning Intern to gain day-to-day operations insight in a retail branch environment and contribute to high levels of customer service and satisfaction.

You will support our sales, purchasing, and inventory teams by applying customer service strategies to achieve operational goals, while learning the TRS process.

Responsibilities

• Build relationships with customers to drive B2B sales and satisfaction.
• Support the TRS process: build brand awareness, assess needs, exceed expectations, build loyalty.
• Perform basic cashier duties and assist with loading products into customer vehicles.
• Help with store maintenance, merchandising, and stock replenishment.
• Analyze basic inventory data to determine product availability and reorder needs.
• Educate customers on our Brick and Click model and private label brands.
• Develop understanding of our website to assist customers online.

Job description

Job Summary

The Sales, Strategy & Planning Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Sales, Strategy, & Planning Intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and loading products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model