Sales Strategy & Operations Business Partner

EngineersOfAI; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Stripe is seeking a Sales Strategy and Operations business partner in New York to shape go-to-market plans and drive revenue growth.

You will partner with senior Sales leadership and cross-functional teams to design GTM strategies, plan resources, set quotas, and deliver actionable analytics. This role emphasizes ambiguity handling in a high-growth environment and requires strong analytical skills.

Qualifications

• Experience in GTM strategy and resource planning.
• Strong analytical skills and data-driven decision making.
• Ability to work with cross-functional teams across geographies.

Responsibilities

• Collaborate with Sales leadership to develop go-to-market strategy and KPIs.
• Create and manage territory planning and target setting.
• Analyze system and operational issues cross-functionally.
• Execute initiatives to improve sales team efficiency.
• Drive rhythm of business including forecasting and business reviews.
• Provide insights to leadership for strategic decisions.
• Lead projects with cross-functional alignment across the organization.
• Oversee implementation of enabling systems.

Skills

Go-to-market design

Resource planning

Quota setting

Forecasting

Business analytics

Cross-functional collaboration

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path.

This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

What you’ll do

Our team is growing rapidly and the majority of our near term focus is on building business foundations, which entails a focus on operational projects (process design, business cadences, systems work). This Sales Strategy and Operations business partner is the right-hand person to their Product Sales Leader (Money Management) on everything related to planning and running their business, including: org design and planning, partner/sales coverage models, setting SOKRs, measuring and providing insights on performance, forecasting, and process improvement. In addition to engaging with the Sales team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.

Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.
• Create and manage operational processes such as territory planning and target setting.
• Work cross-functionally to investigate and conduct analysis on system and operational issues
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems a