Sales Specialist - Upsell

Aura; United States; Remote; USD 52,000 - 63,000; Full time

Benefits offered by this job

Health and wellness benefits

Retirement savings plans

Parental leave

Competitive pay

Job summary

Aura is expanding its Inside Sales team and seeking high-energy Upsell Sales Specialists for a remote, work-from-home role in the United States. You will engage current Aura customers, consult on needs, and offer upgrades to strengthen their digital protection.

This is a fast-paced, consultative sales environment with growth opportunities. Day-to-day activities include outbound calls, product expertise, and achieving monthly upsell targets while collaborating with teammates to improve the

Qualifications

• Candidates enjoy helping people and thrive in a fast-paced sales environment.
• You are self-driven, competitive, and a team player who wins individually and with others.
• You are committed to continuous learning and professional growth.

Responsibilities

• Make daily outbound calls to existing customers to discuss upgrades and enhanced protection options.
• Consult and advise customers on personalized Aura solutions to strengthen online safety.
• Achieve or exceed monthly upsell and revenue targets.
• Collaborate with team members to continuously improve sales approaches and customer experience.
• Stay informed on cybersecurity trends to act as a trusted advisor to customers.

Skills

Outbound calls

Consultative selling

Customer upselling

Relationship building

Team collaboration

Job description

We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting Aura and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our combined company brings together global category leaders to create a safer internet for everyone across all stages of life. Today, our $340M+ ARR platform protects over 9 million families and 32,000 schools across 100+ countries. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.

About the Role:

Are you looking to launch your tech sales career with a company that’s changing the digital safety landscape? Do you enjoy helping people and delivering value? This could be the opportunity for you. Aura is expanding its Inside Sales team and seeking high-energy, ambitious Upsell Sales Specialists to help our existing customers maximize the value of their Aura memberships. In this remote, work-from-home position, you'll proactively engage current Aura customers, consult on their needs, and offer additional products and upgrades that strengthen their digital protection. This is a great opportunity to make an immediate impact, develop your consultative sales skills, and grow your career in a fast-paced tech environment.

Day to Day:

• Master and evangelize Aura’s storyand mission to “create a safer internet” for individuals and families
• Become an expert on Aura’s product suiteand how it protects customers’ digital lives
• Make daily outbound callsto existing customers to discuss enhanced protection options, upgrades, and additional features
• Consult and advise customerson the best ways to strengthen their online safety through personalized solutions
• Achieve or exceed monthly upsell and revenue targets
• Collaborate with team membersto continuously improve sales approaches and customer experience
• Stay informedon industry trends and cybersecurity news to act as a trusted advisor to customers

What You Bring to the Table:

• You’re passionate about helping people and naturally engaging in conversations
• You’re self-driven, competitive, and thrive in a fast-paced sales environment
• You’re a team player who knows how to win individually and together
• You have high integrity, a strong work ethic, and a commitment to continuous learning
• You love working hard, having fun, and celebrating success with your team

Aura offers a generous package to support our employees’ personal and professional lives. Our packages include competitive pay, health and wellness benefits, retirement savings plans, parental leave, and more! Pay for this role includes an hourly rate of $18/hour, plus targeted commission of $25,500/year, but may vary depending upon job related knowledge, skills, experience, location, and meeting sales metrics while in the role. Note: The schedule for this position is Monday-Friday, 9am-6pm Mountain Time.

We are proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, we are committed to being an inclusive community where all feel welcome.

We are dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

Important privacy information for United States based job applicants can be found here .