Sales Specialist & Project Manager

American Cleaners of Middletown Inc; City of Middletown (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Job summary

CRDN, the Certified Restoration Drycleaning Network, is looking for an experienced salesperson to grow our contents restoration services in New York's Hudson Valley. You will split time between outreach to insurance carriers, agents, adjusters, and property managers and field work at client sites.

You will learn restoration processes, scope jobs, coordinate with operations, and ensure a smooth handoff from sales to execution.

Qualifications

• Proven experience in B2B sales, business development, or account management (restoration/insurance a plus).
• Self-motivated with prospecting, networking and closing new business.
• Willingness to learn project management; no PM experience required, but to grow into it.
• Comfortable working across office, client sites, and warehouse.

Responsibilities

• Generate and manage new B2B business from outreach to commercial clients.
• Build and sustain long-term client relationships for repeat/referral business.
• Represent CRDN on jobsites and explain restoration processes.
• Learn workflows in the warehouse to scope jobs and set expectations.
• Coordinate with operations for smooth handoffs from sale to execution.
• Take on project management tasks: timelines, logistics, and quality.
• Maintain leads, opportunities, and account activity in the CRM.
• Represent the CRDN brand professionally in client and community interactions.

Skills

B2B Sales

Relationship Building

Prospecting

CRM Proficiency

Project Management Interest

Communication Skills

Account Management

Tools

CRM software

MS Office

Job description

Benefits:

• 401(k)
• Employee discounts

We are CRDN (Certified Restoration Drycleaning Network), the industry leader in personal property and contents restoration, helping families and businesses recover textiles, electronics, artwork, and other belongings after fire, water, smoke, and other loss events. We're growing our local team and looking for a sales-driven professional who wants to build lasting commercial relationships while developing hands-on project management skills.

Position Overview:

We're hiring an experienced, motivated salesperson to drive business-to-business growth for our contents restoration services. This role is ideal for someone who thrives on building relationships with insurance agents, adjusters, property managers, and commercial accounts — and who is eager to grow beyond sales into project management. You'll split your time between sales work (contacting and meeting new prospective clients, and introducing yourself to existing clients) and field work (meeting new clients onsite, discussing our process, getting teams started at jobs, project logistics & management). You will spend your first few weeks learning every aspect of our services so you can speak better from first-hand experience.

Territory & Work Locations:

This new role will primarily be focused in New York's Hudson Valley (Orange, Rockland, Dutchess, Ulster, and Sullivan counties) and surrounding areas, but may also be called upon to help in our other territories of Northeast Pennsylvania, and the greater Binghamton, NY. You'll work out of our offices in Newburgh, NY and may frequently travel to our warehouse/storage facilities in Middletown NY, Port Jervis, NY and Duryea, PA. We will provide a car for you to use during the work day.

What You'll Do:

• Generate and manage new B2B business through outreach to insurance carriers, agents, adjusters, property managers, and commercial clients.
• Build and maintain long-term relationships that create repeat and referral business.
• Represent CRDN at jobsites, assessing loss situations and explaining our restoration process for textiles, electronics, artwork, and contents.
• Spend time in our warehouse learning restoration workflows so you can accurately scope jobs and set client expectations.
• Partner with operations and production teams to ensure a smooth handoff from sale to project execution.
• Progressively take on project management responsibilities — tracking timelines, coordinating logistics, and ensuring jobs are completed to CRDN standards.
• Maintain accurate records of leads, opportunities, and account activity in our CRM.
• Represent the CRDN brand professionally in all client and community interactions.

What We're Looking For

• Proven experience in B2B sales, business development, or account management (restoration, insurance, or related industry experience a plus).
• Self-motivated and comfortable prospecting, networking, and closing new business.
• Willingness and interest to learn project management — no prior PM experience required, just a genuine desire to grow into it.
• Comfortable working across varied environments: office, client sites, and warehouse.
• Strong communication and relationship-building skills with a professional, trustworthy presence.
• Organized, detail-oriented, and able to manage multiple accounts and priorities at once.
• Valid driver's license and reliable transportation for local jobsite visits.
• Basic computer/CRM proficiency; ability to learn new software and systems quickly.

What We Offer:

• Competitive compensation with growth potential as you take on project management duties.
• Hands-on training in a specialized, in-demand industry.
• Opportunities of growth within the company.
• A supportive team environment backed by a respected national brand.