Sales Specialist, Equipment

TriMark USA; Landover (MD); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k with employer match

Job summary

TriMark USA, the nation's largest provider of design services, equipment and supplies to the foodservice industry, is seeking an Equipment Sales Specialist in Landover, MD. This full-time, hybrid role drives sales and delivers outstanding service by quoting standard and customized equipment, coordinating deliveries, and overseeing projects end-to-end.

You will collaborate with internal departments to meet customer needs, respond quickly to inquiries, and maintain meticulous records.

Qualifications

• High school diploma or equivalent required; additional education or certifications are a plus, or equivalent military or practical experience.
• Working knowledge of the AutoQuotes system is preferred.
• Previous experience in equipment sales or related field is advantageous.
• Foodservice experience is essential.
• Ability to successfully pass a background check post offer acceptance.

Responsibilities

• Promptly respond to customer requests via in-person interactions, phone calls, and emails.
• Demonstrate superior customer service skills in all interactions, ensuring high levels of customer satisfaction.
• Generate precise quotes for both standard and customized equipment, providing tailored solutions to meet customer needs.
• Support street sales representatives in the quoting process to drive sales growth.
• Process sales orders accurately and efficiently for multiple accounts.
• Place purchase orders with vendors for project and inventory items, ensuring timely delivery.
• Oversee projects from initiation to completion, ensuring goals and deadlines are met.
• Coordinate equipment deliveries and installations, collaborating with internal departments as necessary.
• Collaborate professionally with internal departments such as Credit, Customer Service, Purchasing, and Warehouse to meet customer needs.
• Communicate effectively with customers, vendors, and internal teams to ensure seamless operations.

Skills

Customer service

Attention to detail

Multitasking

Communication

Problem solving

Education

High school diploma or equivalent

Tools

AutoQuotes

Job description

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

Position Summary

• The Equipment Sales Specialist reports to the Divisional Director, Contract Sales
• Located in Landover, MD
• Full-Time
• Hybrid

As an Equipment Sales Specialist, you will play a pivotal role in driving sales and ensuring exceptional customer service. Your primary responsibility will be to address the service needs of our contracted customers by handling tasks such as quoting standard and customized equipment, coordinating deliveries and installations, and overseeing project management. Your dedication to customer satisfaction and sales excellence will be key in achieving our business objectives.

Essential Functions & Responsibilities

Customer Service Excellence

• Promptly respond to customer requests via in-person interactions, phone calls, and emails.
• Demonstrate superior customer service skills in all interactions, ensuring high levels of customer satisfaction.

Quoting And Sales

• Generate precise quotes for both standard and customized equipment, providing tailored solutions to meet customer needs.
• Support street sales representatives in the quoting process to drive sales growth.

Order Processing And Procurement

• Process sales orders accurately and efficiently for multiple accounts.
• Place purchase orders with vendors for project and inventory items, ensuring timely delivery.

Project Management

• Oversee projects from initiation to completion, ensuring goals and deadlines are met.
• Coordinate equipment deliveries and installations, collaborating with internal departments as necessary.

Collaboration And Communication

• Collaborate professionally with internal departments such as Credit, Customer Service, Purchasing, and Warehouse to meet customer needs.
• Communicate effectively with customers, vendors, and internal teams to ensure seamless operations.

Competencies

• Superior customer service attitude with a strong commitment to customer satisfaction and team collaboration.
• Exceptional attention to detail and organizational skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and ability to build rapport with customers and colleagues.
• Outstanding problem-solving abilities and a proactive approach to resolving issues.
• Highly motivated, self-directed, and dedicated to maintaining a professional work ethic.

Qualifications & Experience

• High school diploma or equivalent required; additional education or certifications are a plus, or equivalent military or practical experience.
• Working knowledge of the AutoQuotes system is preferred.
• Previous experience in equipment sales or related field is advantageous.
• Foodservice experience is essential.
• Ability to successfully pass a background check post offer acceptance.
• #ASIndeed

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].