Sales Specialist

Kele Inc; Tulsa (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

HSA/FSA available

401(k) with employer match

Disability coverage (short and long)

Basic life and AD&D insurance

Paid time off and paid holidays

Tuition reimbursement

Paid maternity leave

Job summary

Kele Inc. is seeking an entry-level Sales Specialist for the Inside Sales team. The role focuses on delivering excellent customer service, processing orders efficiently, and supporting the sales process.

You will build fundamentals in Kele’s systems, products, and customer service standards. Responsibilities include responding to inquiries, entering orders, assisting with quotes, and following up on backorders and shipping updates.

Qualifications

• Respond to customer inquiries via phone, email, and chat with timely and accurate information.
• Enters and processes orders accurately in accordance with internal procedures.
• Supports quoting efforts by creating basic quotes and forwarding more complex requests to appropriate team members.
• Follows up on open quotes, backorders, and shipping updates.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and able to learn company ERP/CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, and chat with timely and accurate information.
• Enters and processes orders accurately in accordance with internal procedures.
• Supports quoting efforts by creating basic quotes and forwarding more complex requests to appropriate team members.
• Follows up on open quotes, backorders, and shipping updates.
• Escalates complex issues to Technical Sales Specialists or Senior Technical Sales Specialists.
• Promotes Kele’s products and services using ASLAN principles.

Education

Associate’s degree or equivalent work experience

Tools

ERP/CRM systems

Job description

Founded in 1983, Kele Inc. is a leading distribution, and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in-stock parts from more than 300 brands to drive automation & efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.Our goal is to empower progress for maintenance managers, engineers, contractors, and all those building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions-first mindset to help customers simplify supply chains, meet tight schedules, and deliver high-quality outcomes.Kele fosters a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.We are currently hiring for the role of Sales Specialist.SUMMARYThe Sales Specialist is an entry-level role within the Inside Sales team. This position is focused on delivering exceptional customer service, efficiently processing orders, and supporting the overall sales process. Sales Specialists build a strong foundation in Kele’s systems, products, and customer service standards.ESSENTIAL DUTIES AND RESPONSIBILITIES:Respond to customer inquiries via phone, email, and chat with timely and accurate information.Enters and processes orders accurately in accordance with internal procedures.Supports quoting efforts by creating basic quotes and forwarding more complex requests to appropriate team members.Follows up on open quotes, backorders, and shipping updates.Escalates complex issues to Technical Sales Specialists or Senior Technical Sales Specialists.Promotes Kele’s products and services using ASLAN principles.Maintains accurate documentation in order entry and internal tracking systems.Participates in product and service training to build product knowledge and sales skills.Preferred Qualifications:Associate’s degree or equivalent work experienceStrong attention to detail and organizational skillsBasic knowledge of industrial distribution or process/combustion equipment is a plusExcellent verbal and written communication skillsProficient in Microsoft Office and able to learn company ERP/CRM systemsKele Companies offers all full-time associates the following benefits and perks:Medical, vision, and dental insuranceHSAFSA (medical and dependent care)401(k) with employer match up to 4% with immediate vestingEmployer-paid short- and long-term disability coverageEmployer-paid basic life and AD&D insurance; supplemental life for employees and dependents availablePaid time off and paid holidaysTuition reimbursementPaid maternity leave