Sales Specialist

Market Value Inc.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Market Value Southwest in New York, NY seeks a friendly, customer-focused Sales Specialist to assist individuals with product inquiries and recommendations. This entry-level role emphasizes product education, relationship development, and supporting daily sales activities.

Training will be provided to help new team members develop knowledge and communication skills. Ideal candidates are approachable, attentive, and committed to delivering excellent customer service, with strong verbal

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales is preferred but not required.
• Strong verbal communication and interpersonal skills.
• Ability to explain product information clearly.
• Good organizational and time-management abilities.

Responsibilities

• Welcome customers with professional, courteous assistance.
• Respond to inquiries regarding products, services, and offerings.
• Listen to customer questions and identify needs.
• Provide information about features, benefits, and options.
• Assist customers in evaluating products based on preferences and requirements.
• Offer personalized recommendations to aid purchasing decisions.
• Explain promotions, pricing, and purchasing options accurately.
• Build positive relationships through respectful communication.
• Communicate customer feedback to the team as appropriate.
• Support daily sales activities and customer satisfaction goals.

Skills

Verbal communication

Interpersonal skills

Customer service

Active listening

Problem solving

Time management

Organization

Team collaboration

Relationship building

Independent work

Education

High school diploma

Job description

New York, United States | Posted on 10/27/2026

Market Value Southwest is a marketing and customer engagement company that helps brands connect with their audiences through strategic campaigns, live experiences, events, and brand activations. Our collaborative team combines creative thinking, thoughtful planning, and hands‑on execution to deliver professional, engaging experiences tailored to each client’s goals.

Job Description

We are seeking a friendly and customer‑focused Sales Specialist to assist individuals with product inquiries, provide personalized recommendations, and create a positive customer experience. This position involves helping customers understand available products and services, answering questions, and providing knowledgeable guidance throughout the product selection and purchasing process.

The ideal candidate is approachable, attentive, and committed to delivering excellent customer service. This entry‑level opportunity emphasizes customer satisfaction, product education, and relationship development while supporting daily sales activities. Previous experience is preferred but not required, as training will be provided to help new team members develop product knowledge and professional communication skills.

Primary Responsibilities

• Welcome customers and provide professional, courteous assistance.
• Respond to inquiries regarding available products, services, and company offerings.
• Listen carefully to customer questions and identify individual needs.
• Provide helpful information about product features, benefits, and available options.
• Assist customers with evaluating products based on their preferences and requirements.
• Offer personalized recommendations to help customers make informed decisions.
• Explain current promotions, pricing information, and purchasing options accurately.
• Build positive customer relationships through attentive and respectful communication.
• Assist customers with comparing products and understanding key differences.
• Address routine questions and concerns with patience and professionalism.
• Provide clear explanations of product uses, specifications, and service benefits.
• Help customers navigate product selections and purchasing procedures.
• Support customer satisfaction by ensuring information is accurate and easy to understand.
• Identify opportunities to recommend additional products or services when relevant to customer needs.
• Maintain familiarity with current merchandise, service offerings, and promotional updates.
• Assist with organizing product information and customer support materials.
• Communicate customer feedback and recurring questions to appropriate team members.
• Support customer engagement and sales objectives through consistent service quality.
• Collaborate with colleagues to ensure customers receive timely and reliable assistance.
• Participate in product training, customer service discussions, and team meetings.
• Follow established procedures for customer communication, sales activities, and information handling.
• Demonstrate professionalism when managing multiple customer requests.
• Complete additional customer service and sales support responsibilities as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in customer service, retail, hospitality, sales, or another customer‑facing environment preferred but not required.
• Strong verbal communication and interpersonal skills.
• Friendly, patient, and professional demeanor.
• Ability to establish rapport and develop positive customer relationships.
• Strong listening skills and a genuine interest in helping customers.
• Ability to explain product information and service options clearly.
• Customer‑focused approach to answering questions and addressing concerns.
• Good organizational skills and attention to detail.
• Practical problem‑solving skills and sound judgment.
• Dependable with effective time management and follow‑through.
• Ability to manage multiple customer interactions and daily responsibilities.
• Willingness to learn new products, services, and customer assistance procedures.
• Comfortable supporting customer satisfaction and sales‑related objectives.
• Ability to work independently and collaborate effectively with colleagues.
• Comprehensive onboarding and product‑specific training.
• Supportive and collaborative team environment.
• Ongoing training in customer service, product knowledge, and professional communication.
• Opportunities to develop customer relationship and sales support skills.
• Regular team activities and company events.
• Established tools and resources to support daily customer assistance activities.