Sales Specialist

The Home Depot; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Madison, Wisconsin is seeking a Sales Specialist to help customers bring their project ideas to life by offering product options, samples, and installation services. You will listen to needs, address concerns, highlight promotions, and guide customers through every step.

This role emphasizes meeting monthly sales goals, maintaining store cleanliness, inventory accuracy, and a safe, friendly shopping experience as part of a collaborative team.

Qualifications

• Customer service experience required; ability to listen and respond to customer needs.
• Basic product knowledge and ability to explain options and features.

Responsibilities

• Assist customers in selecting products and solutions.
• Highlight current promotions, financing options, and installation services.
• Maintain store appearance and inventory accuracy to support in-stock goals.
• Collaborate with team to deliver a positive and safe shopping experience.

Skills

Customer service

Product knowledge

Sales goals

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.