Sales Specialist

The Home Depot; Hyannis (MA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Home Depot in Hyannis, MA is seeking Sales Specialists who help customers bring their project ideas to life by offering product options, samples, and solutions including installation and services.

You will meet monthly sales goals, highlight promotions, and guide customers through the shopping process while keeping the store clean and safe. Teamwork and inventory awareness are essential parts of delivering excellent service.

Qualifications

• Experience delivering friendly customer service in a retail environment.
• Ability to explain product options and financing to customers.
• Strong communication and listening skills with a focus on solutions.

Responsibilities

• Assist customers in selecting products and explaining features.
• Demonstrate knowledge of promotions and financing options.
• Work toward monthly sales goals and other performance metrics.
• Keep the store clean, organized, and safe for customers.
• Monitor inventory and help maintain in-stock levels; support team efforts.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS/retail system

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience.