Sales Specialist

Rock Mill Tile & Stone; Hermosa Beach (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Rock Mill Tile & Stone operates a showroom-based Sales Specialist role in Hermosa Beach, CA. The position focuses on developing relationships with architecture, design, and retail clients, guiding product selection, and delivering expert tile and stone recommendations.

The role emphasizes customer satisfaction, timely delivery, and collaboration with fabrication and logistics teams. The candidate will conduct showroom presentations, respond to inquiries, prepare quotes, and coordinate orders

Qualifications

• Proven ability to communicate effectively with clients and prospects.
• Experience in sales, negotiation, and closing, preferably in building materials, design, or luxury retail environments.
• Experience training and supporting sales teams to improve performance.
• Familiarity with architecture and design professionals and showroom environments.
• Proficiency with CRM and order management systems and strong organizational skills.

Responsibilities

• Conduct showroom presentations for clients, including architects, designers, and retailers.
• Respond to inquiries and provide expert guidance on tile and stone solutions.
• Prepare quotes and process orders, coordinating with fabrication and logistics teams to ensure timely delivery.
• Assist with showroom maintenance and vendor relationships.
• Follow up on sales leads and support existing accounts to meet targets while maintaining customer satisfaction.
• Collaborate with internal teams on product training, merchandising, and marketing to showcase Rock Mill’s collections and services.

Skills

Communication

Customer Service

Sales

Training & Sales Mgmt

Architecture & Design familiarity

CRM & Order Mgmt

Tools

CRM systems

Order Management

Job description

Company Description

Rock Mill Tile & Stone is a California-based leader in unique, high-quality tile and stone, serving architecture and design professionals as well as the luxury retail market. The company offers exclusive and evolving collections of quartzite, limestone, marble, terracotta, ceramic, glass, architectural elements, and reclaimed materials at competitive price points, including custom sizes, colors, and finishes. Its full-service fabrication shop provides onsite cutting and a wide range of custom stone finishes, supported by Rock Shield, a proprietary, ecological sealant designed to protect and extend surface life. Through close partnerships with artisans, quarries, and factories worldwide, Rock Mill curates traditional, contemporary, residential, and commercial collections for discerning clients. The company operates four design showrooms in California and collaborates with select showrooms across the United States to support domestic and international projects.

Role Description

The Sales Specialist is a full-time, showroom role based in Hermosa Beach showroom. This role is responsible for developing and maintaining relationships with architecture, design, and retail clients, guiding them through product selection, and providing expert advice on tile and stone solutions. Day-to-day tasks include conducting showroom presentations, responding to inquiries, preparing quotes, processing orders, and coordinating with fabrication and logistics teams to ensure accurate and timely delivery. The Sales Specialist will assit with showroomnrelated maintenance amd vendor relationship, follow up on leads, and support existing accounts to meet sales targets while maintaining a high level of customer satisfaction. This role also collaborates with internal teams on product training, merchandising, and marketing initiatives to showcase Rock Mill’s collections and services.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage clients, understand project needs, and provide responsive, professional support.
• Candidates should possess proven Sales skills, including prospecting, negotiation, and closing, ideally within building materials, design, or luxury retail environments.
• Candidates should possess Training and Sales Management capabilities to support product education, guide client decision-making, and contribute to team and showroom performance.
• Relevant qualifications include experience working with architecture and design professionals, familiarity with tile and stone products, and comfort in a showroom or design-focused setting.
• Additional beneficial qualifications include proficiency with CRM and order management systems, strong organizational and follow-up skills, and the ability to work effectively in a hybrid schedule within the Los Angeles area.