Sales Specialist

Home Depot; Durham (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

A leading home improvement retailer in North Carolina is seeking Sales Specialists to assist customers with their projects and drive sales. The role involves providing product options, managing customer expectations, and ensuring a seamless shopping environment. Ideal candidates will possess strong customer service skills and a commitment to meeting sales goals.

Qualifications

• Strong customer service skills.
• Ability to meet sales goals and metrics.

Responsibilities

• Help customers with project ideas and provide product options.
• Guide customers through the shopping experience and ensure satisfaction.
• Maintain cleanliness and organization of the store.

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.