Sales & Solutions Manager

The Cervantes Group; Boston (MA); Hybrid; USD 95,000 - 140,000; Full time

Job summary

The Cervantes Group is seeking a Sales & Solutions Manager in a hybrid role based near Charlotte, NC, to drive net-new client acquisition and expand services with existing clients, including outsourcing and team extension. You will engage from C-suite to technical leaders and partner with delivery teams to align client needs with solutions.

Responsibilities include building strategic account plans, gathering requirements for roles and services, and managing end-to-end sales cycles.

Qualifications

• Bachelor's degree required.
• 2+ years in sales or new business development.
• Experience in technology consultancy services preferred.
• Strong communication and relationship-building abilities.
• Knowledge of enterprise technology domains is a plus.

Responsibilities

• Build and maintain relationships with stakeholders from C-Suite to technical leaders.
• Drive net-new client acquisition and expand existing accounts across services and solutions.
• Manage complex sales cycles with executives and senior stakeholders.
• Develop strategic account plans, including maps and growth forecasts.
• Gather client requirements for roles, projects, and services; coordinate with delivery teams.
• Serve as primary client contact and escalation point for project alignment.

Skills

Sales Experience

New Business Development

Relationship Management

Tech Concepts

Communication

Negotiation

Account Planning

Education

Bachelor's degree

Tools

CRM

Job description

Sales & Solutions Manager The Cervantes Group September 24th, 2026

hybrid

Charlotte, North Carolina, United States

The Sales & Solutions Manager (SSM) requires a highly customer-centric professional with strong sales, business development, and relationship management skills who thrives in dynamic and innovative solutions delivery environments. The SSM will drive net-new customer acquisition and expand business in existing client base, primarily but not limited to the Puerto Rico region, while building and nurturing relationships with clients, consultants, and customers. The SSM is responsible for generating new leads and establishing strategic partnerships with target clients. Reporting to the VP of Global Solutions & Services, this role focuses on driving revenue growth, expanding the services and solutions portfolio, and serving as the primary client contact to support account management and growth. In collaboration with the CERVANTES Solutions Delivery team, the SSM will help define and qualify service approaches for technical and business consulting engagements to deliver high-quality solutions.

Responsibilities:

• Build and maintain strong relationships with stakeholders from C-Suite to technical leaders across technology and business departments, areas and divisions.
• Drive net-new client acquisition and expand existing accounts within, but not limited to, the Puerto Rico region across services, solutions, outsourcing and team extension consultancy services.
• Manage complex sales cycles with C-Suite executives and senior stakeholders in customers, including both short-term opportunities and multi-year projects, services and/or solutions implementation areas.
• Develop and execute strategic account plans, including account mapping, organizational charts, and growth forecasts, reporting to the VP of Global Solutions & Services.
• Uncover business challenges clients are facing and strategically craft value-add consulting and technology solutions while maintaining strong relationships with key client personnel.
• Manage the end to end sales cycle, including prospecting, lead qualification, new meetings, RFP development, negotiation, and closure.
• Partner with clients to gather requirements for roles, projects, and services; create and manage job descriptions while providing ongoing status updates.
• Work closely with technical and client delivery teams to evaluate and select high-quality candidates aligned with client needs.
• Serve as the primary client contact and escalation point, ensuring clear communication and alignment between clients, consultants, and internal teams.

Experience & Education :

• Bachelor's degree is required
• Previous experience in technology consultancy services is required
• 2+ years’ experience in sales or new business development role (preferably within consultancy services and solutions sales)
• Knowledge of key technical concepts such as SW engineering, Digital products, systems integration, cloud services & migrations, PMO, AI/ML, IT security, data management & analytics, data science, solutions architecture, among others, is required.
• Clear communication skills and ability to work in proactive, sales environment
• Excellent organizational, time management, quality management, and ability to perform under pressure
• Demonstrated ability to build and maintain strong networks and relationships

Preferred Requirements :

• Bilingual in English & Spanish is highly desired but not required
• Certifications in Agile SAFe, or technical areas such as cloud services, IT security, IT infrastructure are a plus