Sales & Service Technician (TEMP)

Frontier Internet; Norwalk (CT); On-site; USD 12,000 - 50,000; Full time

Job summary

Frontier Communications is seeking a Sales & Service Technician (TEMP) in Norwalk, CT. The role involves installing, maintaining, and repairing network facilities and related equipment from the station to the line card.

You will interface with customers, interpret schematics, and perform troubleshooting using various test tools. The temporary assignment lasts up to 12 months with potential for future opportunities.

Qualifications

• Advanced electronics concepts course completed.
• Degree in electronics technology preferred.
• Willingness to work varied shifts and OT as needed.

Responsibilities

• Install, maintain and repair voice, data, and related equipment and network services.
• Interface with customers to analyze installation and repair issues.
• Interpret work orders and obtain required equipment; perform troubleshooting.

Skills

Climb poles

Lifting/carrying

Verbal communication

Driver's license

Read schematics

Use test equipment

Manual/ power tools

Education

Electronics technology degree

Tools

VOMs

Test equipment

Aerial lift

Job description

Job ID: SALES014072

Job Title: Sales & Service Technician (TEMP)

Location: 4 MEADOW STREET, NORWALK, CT 06854

Union: CWA 1298 - CBA 401

Hiring Manager: Kevin Aguiar / Kenneth Vivian

# of Openings: 5

Department/Bureau Select: B

Residency Description: 28 Months

Salary Grade: WN

Min: $1,011.90 Max: $4,165.37

Posted: 6/5/26

NOTE: This is a TEMPORARY position lasting up to 12 months. You will be eligible for consideration of future permanent employment upon conclusion of the assignment.

MAJOR RESPONSIBILITIES FOR WHICH THIS POSITION IS ACCOUNTABLE:

Installs maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

Duties include, but are not limited to, the following:

• Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
• Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
• Effects repairs and restores service outages. Performs cable pair recovery activity.
• Interfaces with customers to further analyze installation and repair issues. Responds and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
• Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
• May be required to perform additional duties and tasks as required by the Company.

BASIC QUALIFICATIONS:

• Ability to work in confined areas.
• Ability to lift and carry toolboxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc.
• Ability to climb poles/ladders.
• Ability to climb, set up, set up, climb and take down ladders.
• Ability to communicate naturally and pleasantly over the telephone and/or in person.
• Ability to work under pressure in stressful conditions.
• Requires alertness and attention to detail.
• A valid driver’s license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours.
• Able to read and interpret architectural, electrical wiring diagrams.
• Able to operate test equipment such as VOMs, test sets, etc.
• Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
• Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
• May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax.
• Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call-out.
• May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician.
• Must possess the ability to perceive differences in colors.
• Must possess the ability to distinguish audible tones/levels.

TRAINING:

• Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

EDUCATION:

• Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmitive Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.