Sales & Service Technician (TEMP)

Frontier Communications Corporation; Norwalk (CT); On-site; USD 11,000 - 46,000; Full time

Job summary

Frontier Communications Corporation in Norwalk, CT is seeking a TEMP Sales & Service Technician to install, maintain, and repair network facilities and equipment from the station to line card, on a 12‑month assignment.

You will troubleshoot voice and data services, interact with customers to analyze issues, interpret wiring diagrams, and perform the tests required to restore service, with possible overtime.

Qualifications

• Ability to work in confined areas.
• Able to lift and carry tools and equipment.
• Able to climb poles/ladders.
• Communicate well by phone or in person.
• Driver's license and meet DOT requirements.

Responsibilities

• Install, maintain, repair voice, data, and network services.
• Install and service outside/inside plant equipment.
• Respond to outages and perform cable pair recovery.
• Interface with customers to analyze installation/repair issues.
• Interpret diagrams to determine installation needs and order equipment.
• Use test equipment to analyze trouble and take maintenance action.

Skills

Confined spaces

Lifting capability

Pole climbing

Ladder work

Communication skills

Work under pressure

Attention to detail

Driver's license

Diagram reading

Test equipment use

Outdoor/indoor work

Safety awareness

Overtime readiness

Color vision

Hearing acuity

Education

Electronics technology degree

Digital logic fundamentals

Electronic communications fundamentals

Microprocessor fundamentals

Tools

VOMs

Test equipment

Job description

Sales & Service Technician (TEMP)

Job ID: SALES014072 Job Title: Sales & Service Technician (TEMP) Location: 4 MEADOW STREET, NORWALK, CT 06854 Union: CWA 1298 - CBA 401 Hiring Manager: Kevin Aguiar / Kenneth Vivian # of Openings: 5 Department/Bureau Select: B Residency Description: 28 Months Salary Grade: WN Min: $1,011.90 Max: $4,165.37 Posted: 6/5/26

NOTE: This is a TEMPORARY position lasting up to 12 months. You will be eligible for consideration of future permanent employment upon conclusion of the assignment.

MAJOR RESPONSIBILITIES FOR WHICH THIS POSITION IS ACCOUNTABLE:

Installs maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

Duties include, but are not limited to, the following:

• Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
• Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
• Effects repairs and restores service outages. Performs cable pair recovery activity.
• Interfaces with customers to further analyze installation and repair issues. Responds and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
• Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
• May be required to perform additional duties and tasks as required by the Company.

BASIC QUALIFICATIONS:

• Ability to work in confined areas.
• Ability to lift and carry toolboxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc.
• Ability to climb poles/ladders.
• Ability to lift, set up, set up, climb and take down ladders.
• Ability to communicate naturally and pleasantly over the telephone and/or in person.
• Ability to work under pressure in stressful conditions.
• Requires alertness and attention to detail.
• A valid driver's license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours.
• Able to read and interpret architectural, electrical wiring diagrams.
• Able to operate test equipment such as VOMs, test sets, etc.
• Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
• Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
• May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax.
• Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call-out.
• May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician.
• Must possess the ability to perceive differences in colors.
• Must possess the ability to distinguish audible tones/levels.

TRAINING:

• Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

EDUCATION:

• Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve.

Frontier Communications is an Aff…