Sales & Service Technician (Temporary)

Frontier Communications Corporation; City of Rochester (NY); On-site; USD 23,000 - 63,000; Part time

Job summary

Frontier Communications is seeking a Sales & Service Technician (Temporary) in Rochester, NY to install, maintain, and repair network facilities and customer services. The role involves fieldwork, testing equipment, and active problem solving on voice/data services.

The position lasts up to 12 months with a pathway to full-time employment at management's discretion. Candidates must be able to lift, climb, and work in various weather conditions, with a valid driver's license and DOT readiness.

Qualifications

• Ability to lift and carry tool boxes, test equipment, and installation loads.
• Ability to climb poles/ladders and work in confined spaces.
• Read and interpret wiring diagrams and schematics.
• Valid driver's license and DOT/compliance eligibility.
• Able to work in varying weather and overtime as needed.
• Must be able to communicate clearly by phone or in person.

Responsibilities

• Install, maintain, repair voice/data and related equipment and services.
• Install and repair outside/inside plant equipment and wiring.
• Respond to outages and perform restoration and troubleshooting.
• Interact with customers to analyze installation and repair issues.
• Follow safety protocols and job specifications; use test equipment to diagnose problems.

Skills

Pole climbing

Driver's license

Communication

Attention to detail

Work under pressure

Education

Electronics technology degree

Tools

VOMs

Test equipment

Electrical wiring diagrams

Job description

Sales & Service Technician (Temporary)

Job ID: SALES014254

Job Title: Sales & Service Technician (Temporary)

Location: 1600 Lexington Avenue, Rochester, NY 14606

Union: CWA 1170 - CBA 316

Hiring Manager: Todd Kalbfus, Kara Alphonse, Michael Williams

# of Openings: 7

Posting Dates: 9/8/26

Wage Range: $16.53 - $45.50 per hour

PLEASE NOTE: This is a Temporary position lasting up to 12 months. While this is not an offer of regular full-time employment, at managements' sole discretion this position may provide the opportunity to lead to regular full time employment after successful completion of the temporary assignment.

MAJOR RESPONSIBILITIES FOR WHICH THIS POSITION IS ACCOUNTABLE:

Installs maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

Duties include, but are not limited to, the following:

• Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
• Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
• Effects repairs and restores service outages. Performs cable pair recovery activity.
• Interfaces with customers to further analyze installation and repair issues. Responds and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
• Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
• May be required to perform additional duties and tasks as required by the Company.
• Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear.

BASIC QUALIFICATIONS:

• Ability to work in confined areas.
• Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc.
• Ability to climb poles/ladders.
• Ability to lift, set up, set up, climb and take down ladders.
• Ability to communicate naturally and pleasantly over the telephone and/or in person.
• Ability to work under pressure in stressful conditions.
• Requires alertness and attention to detail.
• A valid driver's license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours.
• Able to read and interpret architectural, electrical wiring diagrams.
• Able to operate test equipment such as VOMs, test sets, etc.
• Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
• Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
• May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax.
• Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call-out.
• May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician.
• Must possess the ability to perceive differences in colors.
• Must possess the ability to distinguish audible tones/levels.

TRAINING:

Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

EDUCATION:

Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affimative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.