Sales Service Technician II

Citizens For A Scenic Wisconsi; Sister Bay (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Frontier Communications is seeking a Sales & Service Technician II (Field Install & Repair) to install, maintain, and repair network facilities from the station to the line card at 10557 APPLEWOOD RD, SISTER BAY, WI 54234. The role involves hands-on field work, climbing, and customer-focused service delivery.

Key duties include installing broadband equipment, fiber-related hardware, and gateways, with travel and frequent driving; prior telecom installation experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in telecommunications installation and maintenance preferred.
• Basic keyboard and software skills required.
• Pole climbing certification required; weight limit 275 lbs.
• Must complete company-provided training and demonstrate ability to learn.

Responsibilities

• Install and maintain inside wire for residential/business broadband (HSI/Video) service.
• Install networking equipment including Fiber to the Home, ONT, Wireless routers, Modems, Gateways.
• Read service orders, trouble tickets, outside plant drawings and diagrams.
• Perform maintenance on buried, aerial and underground cable/fiber.
• Assist other departments and contractors; travel to job sites as needed.

Skills

Basic keyboard and software skills

Education

High School Diploma or equivalent

Job description

JOB REQUIREMENTS: Sales & Service Technician II (Field Install & Repair)

Job ID: SALES014278 Job Title: Sales & Service Technician II (Field Install & Repair) Location(s): 10557 APPLEWOOD RD, SISTER BAY, WI 54234 Union: CWA 4671 - CBA 046 Hiring Manager: Dawn Flink # of Openings: 1 Internal Posting Dates: 9/23/26-9/30/26 Wage Range: $18.65 - $38.24 per hour

Summary:

Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.

General Duties:

• Driving: Frequent
• Travel: Moderate
• Install and maintain inside wire for residential/business broadband (HSI/Video) service
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
• Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
• Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
• Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
• Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
• Place aerial and buried plant and service drops
• Navigate web, set up Business/Residential computers and demonstrate to customers
• Support and actively participate in the promotion of Company products and services
• Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
• Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner

Qualifications:

• High School Diploma or equivalent
• Experience in telecommunications installation and maintenance
• Basic keyboard and software skills
• Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
• Must complete company provided training and demonstrate ability to\... For full info follow application link.

Equal Opportunity Employer

Frontier Communications is an Affirmentative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.