Sales & Service Technician

Frontier Communications; McGregor (TX, MN); On-site; Full time

Job summary

A leading communications company is seeking a Sales & Service Technician to troubleshoot and repair telecommunications circuits and equipment. The role requires customer interaction and the ability to work independently in various conditions. Candidates must have a high school diploma and experience in telecommunications. Join us in improving digital access across America.

Qualifications

• Experience in telecommunications installation and maintenance.
• Valid driver's license and satisfactory driving record.

Responsibilities

• Troubleshoot and repair various types of circuits and premise equipment.
• Interact with customers to complete job assignments and attain service objectives.

Skills

Telecommunications Installation

Customer Interaction

Problem Solving

Education

High School Diploma or equivalent

Tools

Basic Keyboard Skills

Job description

Sales & Service Technician

Job ID: SALES013009
Job Title: Sales & Service Technician
Location:100 Albert Avenue, McGregor, MN 55760
Union:IBEW 949 - CBA 311
Hiring Manager:Eric Hart
# of Openings:1
Posting Dates: 5/16/25-5/29/25
Wage Range: $17.79 - $40.14 per hour

General Duties:
* Trouble Shoot, analyze and repair various types of circuits (POTS, Specials, Coin & DSL), premise equipment facilities (Residential & Business)
* Perform repair and preventative maintenance of cable using various types of test gear; perform routine maintenance of various plant elements
* Provide information to complete jobs, work orders and service orders, coordinate with assignments as needed; correct maps and complete records
* Interact in internal/external customers in a professional manner to complete job assignments and attain service objectives
* Support and actively participate in promotion and sale of company services

Qualifications:
* High School Diploma or equivalent
* Experience in telecommunications installation and maintenance
* Basic keyboard and software skills
* Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
* Must complete company provided training and demonstrate ability to complete full installs
* Ability to work independently and desire to work 'face-to-face' with customer
* Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
* Valid driver's license and satisfactory driving record; CDL preferred
* Must be available for flexible scheduling, holidays, after hours and call-outs
* TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

>