Sales Service Representative

Auto-Chlor System; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Auto-Chlor System in San Antonio, TX is seeking a Sales Service Representative to manage an assigned customer route, performing routine service, maintenance, and installation of cleaning and dishwashing equipment at client locations.

You will build strong customer relationships, identify opportunities to offer additional products or services, and ensure satisfaction through responsive support and problem solving.

Qualifications

• Customer service and relationship-building skills, with the ability to communicate clearly and professionally in person and by phone.
• Basic mechanical aptitude and troubleshooting abilities for installing, maintaining, and repairing equipment.
• Sales and account management skills, including identifying customer needs, presenting solutions, and following up on opportunities.
• Time management, route planning, and organizational skills to handle multiple customer visits and tasks in a workday.
• Comfort working in commercial kitchen, hospitality, and industrial environments, with adherence to safety and cleanliness standards.
• Valid driver's license, acceptable driving record, and ability to travel locally within the San Antonio, TX area.
• Ability to lift and move equipment and products as required for service work (within reasonable and safe limits).
• Willingness to learn Auto-Chlor products, systems, and processes through training and ongoing development.

Responsibilities

• Manage assigned customer route with routine service, maintenance, and installation of cleaning and dishwashing equipment at client locations.
• Build relationships with customers, identifying opportunities to offer additional products or services.
• Ensure customer satisfaction through responsive support and problem-solving.
• Collaborate with the local team to meet territory sales goals and uphold safety standards.

Skills

Customer service

Relationship-building

Mechanical aptitude

Troubleshooting

Sales

Time management

Route planning

Safety compliance

Driving locally

Lifting equipment

Education

High school diploma or equivalent

Job description

Company Description

Auto-Chlor System is a nationwide provider of cleaning and sanitation solutions serving restaurants, bars, hospitality, laundry, healthcare, and various industrial markets. Founded in 1938 in Memphis, Tennessee, the company now operates through a dealer and company-owned network across most of the United States. With over 85 years of experience and close to one million customer locations, Auto-Chlor is recognized for high-quality service and reliable cleaning systems. Customers rely on Auto-Chlor to maintain clean and safe environments, improve operational efficiency, and support sustainability goals. The company continues to expand its offerings beyond commercial dish machines to meet evolving customer needs.

Role Description

The Sales Service Representative is a full-time, on-site role based in San Antonio, TX. In this position, the individual manages a assigned customer route, providing routine service, maintenance, and installation of cleaning and dishwashing equipment at client locations. The role includes building relationships with customers, identifying opportunities to offer additional products or services, and ensuring customer satisfaction through responsive support and problem-solving. Day-to-day tasks involve performing equipment checks, delivering chemicals and supplies, training customers on proper use, and maintaining accurate service and sales records. The Sales Service Representative also collaborates with the local team to meet territory sales goals, uphold safety standards, and represent Auto-Chlor in a professional manner.

Qualifications

• Customer service and relationship-building skills, with the ability to communicate clearly and professionally in person and by phone.
• Basic mechanical aptitude and troubleshooting abilities for installing, maintaining, and repairing equipment.
• Sales and account management skills, including identifying customer needs, presenting solutions, and following up on opportunities.
• Time management, route planning, and organizational skills to handle multiple customer visits and tasks in a workday.
• Comfort working in commercial kitchen, hospitality, and industrial environments, with adherence to safety and cleanliness standards.
• Valid driver's license, acceptable driving record, and ability to travel locally within the San Antonio, TX area.
• Ability to lift and move equipment and products as required for service work (within reasonable and safe limits).
• High school diploma or equivalent; prior experience in field service, route sales, or hospitality/foodservice is beneficial.
• Willingness to learn Auto-Chlor products, systems, and processes through training and ongoing development.