Customer Service Representative & Technician - Training provided

Auto‑Chlor System; South San Francisco (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Phone

Gas card

Uniform

Tools

Medical

Dental

Vision

Life Insurance

401(k) with Profit Sharing

PTO

Federal holidays

Sick leave

Job summary

Auto-Chlor System is seeking a Customer Service Associate to join our on-site team in South San Francisco, CA. The role blends customer service with hands-on field responsibilities, including product delivery, equipment maintenance, and cross-training on installation and refurbishing.

You will build relationships with customers, manage accounts, learn our products, and participate in an on-call rotation. We provide extensive paid training and room for growth within a nationwide service

Qualifications

• Friendly, professional and customer-focused demeanor.
• Dependable and honest work ethic.
• Ability to work independently and manage daily schedule.
• Mechanically inclined and comfortable with basic hand tools.

Responsibilities

• Build strong relationships with customers and provide reliable service.
• Manage customer accounts and identify growth opportunities.
• Deliver chemicals, supplies, and equipment to customers.
• Perform routine maintenance on commercial equipment.
• Learn installation and refurbishment through cross-training.
• Identify customer needs and suggest additional products or services.
• Maintain inventory and daily schedule.
• Respond to questions and resolve service issues.
• Participate in on-call rotation.
• Represent Auto-Chlor professionally.

Skills

Friendly

Professional

Customer-focused

Dependable

Honest

Independent

Eager to learn

Mechanically inclined

Organized

Strong communicator

Tools

Hand tools

Job description

Customer Service Representative & Technician - Training provided

Job Category : Service and Sales

Requisition Number : CUSTO003461

• Posted : September 11, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $52,000 USD to $62,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Customer Service Associate – South San Francisco, CA

Auto-Chlor System is hiring a Customer Service Associate to join our growing team. We’ve been serving businesses across the country since 1938, building our reputation on dependable service, quality products, and strong customer relationships.

This is more than a traditional customer service position. You’ll spend your time working directly with customers, managing accounts, solving problems, and learning the products and equipment that keep their businesses running. If you’re personable, dependable, hands‑on, and looking for a career with room to grow, this could be a great fit.

Pay Range

$25 per hour

$52,000 - $62,000 per year or more

What You’ll Do

As a Customer Service Associate, you’ll become a trusted resource for your customers and an important part of the local Auto-Chlor team. Your responsibilities will include:

• Build strong relationships with assigned customers and provide responsive, dependable service
• Manage customer accounts and identify opportunities to grow those relationships
• Deliver chemicals, supplies, and other products directly to customers
• Perform routine preventative maintenance on commercial equipment
• Learn equipment installation and refurbishing through hands‑on cross‑training
• Identify customer needs and recommend additional products or services when appropriate
• Maintain accurate inventory and manage your daily schedule
• Respond to customer questions and help resolve service‑related issues
• Participate in an on‑call rotation to support customers during emergency service situations
• Represent Auto‑Chlor professionally while working with customers and throughout the community

What We’re Looking For

We’re looking for someone who enjoys working with people but also likes being active and hands‑on. You don’t need to know everything on day one—we provide extensive paid training and will teach you the Auto‑Chlor way.

The ideal candidate is:

• Friendly, professional, and genuinely customer‑focused
• Dependable, honest, and comfortable working independently
• Eager to learn and interested in building a long‑term career
• Mechanically inclined and comfortable working with basic hand tools
• Organized and able to manage time and multiple priorities
• Comfortable spending the day driving, visiting customers, and working on your feet
• A strong communicator who can build positive customer relationships

Requirements

• Valid driver’s license for a minimum of 3 years
• Mechanical aptitude and experience using hand tools is preferred
• Ability to work independently and manage a daily schedule
• Ability to participate in an on‑call rotation
• Ability to safely perform the physical requirements of the position

What We Offer

At Auto‑Chlor, we invest in our employees and provide the training, tools, and support needed to build a successful career.

• Competitive pay with overtime opportunities
• 100% paid training and development
• Company vehicle, phone, gas card, uniform, and tools
• Comprehensive benefits Medical, Dental, Vision and Life Insurance, 401(k) with Profit Sharing, Employee Savings Program, PTO, federal holidays, sick leave
• Opportunities for advancement and career growth

About Auto‑Chlor System

Auto‑Chlor System is a national leader in commercial dishwashing, water, hygiene, and energy solutions. Since 1938, we’ve helped businesses operate more efficiently by providing reliable products, expert service, and customized solutions.

With more than 140 branches nationwide, our teams support customers across a variety of industries, including restaurants, food service, hospitality, healthcare, food processing, and industrial environments.

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and a pre‑employment drug screen. In compliance with the California Fair Chance Act, we will consider qualified applicants with a criminal history in a manner consistent with the law. Drug screening practices will comply with California law regarding off‑duty cannabis use.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.